The Meter Point Administration Service or MPAS as it’s known is operated by the 14 regional electricity distributors that cover the UK. Each distributor operates the service in the area of the UK that they cover independently – distributors can only search and update sites in their own area. There is also an online version of the MPAS database, known as the Electricity Central Online Enquiry Service or ECOES for short, which contains information about every domestic and commercial electricity meter in the UK. The full Ecoes database can only be licensed energy suppliers – limited access is available for commercial end-users, but only for sites that they currently occupy. For business and domestic customers, the database contains two pieces of vital information. The Mpan or Meter Point Administration Number and the current supplier.
The MPAN is a 21 digit number used to uniquely identify your electricity supply, tariff and supply structure. This number is needed by electricity suppliers when you want to switch your supply. It also confirms the location of the supply.
It also confirms the current supplier for the Mpan, and the supplier history for the last 5 years. This is especially useful if you are taking over a new site, have not received any bills or there are any other issues with the meter.
Use the table below to find the contact details for your local MPAS service.
|Distributor ID||Region||Distribution Company||Contact number|
|10||Eastern England||UK Power Networks||0845 601 5467|
|11||East Midlands||Western Power Distribution||0845 603 0618|
|12||London||UK Power Networks||0845 601 5467|
|13||Merseyside and North Wales||SP Energy Networks||0845 270 9101|
|14||West Midlands||Western Power Distribution||0845 603 0618|
|15||North East England||Northern Powergrid||0845 601 3268|
|16||North West England||Electricity North West||0800 195 4141|
|17||Scotland North||SSE Power Distribution||0345 026 2554|
|18||Scotland South||SP Energy Networks||0845 270 9101|
|19||South East England||UK Power Networks||0845 601 5467|
|20||Southern England||SSE Power Distribution||0345 026 2554|
|21||South Wales||Western Power Distribution||0845 601 5972|
|22||South West England||Western Power Distribution||0845 601 5972|
|23||Yorkshire||Northern Powergrid||0845 330 0889|
|24||Independent||Independent Power Networks Ltd||01359 243311|
|25||Independent||ESP Electricity Limited||01372 227560|
|26||Independent||Energetics Electricity Ltd||01698 404949|
|27||Independent||The Electricity Network Company Ltd (GTC)||01359 243311|
|28||Independent||UK Power Networks (IDNO) Limited||0845 601 4516|
If you’re not sure which Distributor/PES area the mpan is in, click for an interactive map with postcodes. Alternatively, get in touch and let Energy Solutions find your Mpan, current supplier and the best options going forward.
What is meter point administration service?
The Meter Point Administration Service (MPAS) is a vital system that manages and maintains the unique identification of meters and supply points in the energy industry. It plays a crucial role in tracking and organizing electricity and gas supplies across the UK. MPAS is responsible for assigning specific Meter Point Administration Numbers (MPANs) for electricity and Meter Point Reference Numbers (MPRNs) for gas, which are essential for identifying each supply point.
The MPAS is operated by a central organization or meter point administration service company, which maintains a comprehensive national database containing all the necessary information about energy supplies. This includes details about the electricity supplier, the characteristics of the supply, and other relevant data.
One of the primary functions of MPAS is to uniquely identify each meter and supply point, ensuring accuracy in billing and managing energy usage. This helps electricity suppliers and distributors to accurately attribute the consumption to individual customers and record the corresponding data.
The MPAS system also includes the Electricity Central Online Enquiry Service (ECOES) database, which is accessible online. This platform allows customers to find their electricity supplier and the associated Meter Point Reference Number. Additionally, it provides access to essential information about the distribution network operator (DNO) that confirms the location and other pertinent details.
Customers can call the helpline on 0870 608 1524 for assistance with MPAN or MPRN-related inquiries. For non-domestic users, a 21-digit reference number helpline is available. The service provides crucial support to individuals who can’t find their MPAN or need to switch energy suppliers.
Introduced in 1998, the MPAS system has streamlined the process of energy management and distribution in the UK. It has enabled a centralised approach to identifying and validating the necessary data for energy supplies, helping to ensure the smooth functioning of the energy market and accurate billing for consumers.
Where can I find my Meter Point Administration Number?
To find your Meter Point Administration Number (MPAN), you can access the information through various channels, including the Meter Point Administration Service (MPAS) and its online platform, MPAS Online.
The MPAN is a unique 21-digit number that identifies the electricity supply point at your property. You can locate it on your electricity bill, which is issued by your current electricity supplier. It is essential to keep in mind that the MPAN is different for every property and electricity supply.
To access your MPAN through MPAS Online, you can visit the website and use the platform to find your electricity supplier and related details. The system is straightforward to use and offers a quick and efficient way to obtain your MPAN and other relevant information.
Additionally, you can call the helpline on 0870 608 1524 for assistance with locating your MPAN. The helpline is dedicated to helping customers with inquiries related to their electricity supply, including finding the MPAN.
If you are moving to a new property or looking to switch energy suppliers, the MPAN is a vital piece of information. You can provide it to your new supplier to ensure a seamless transition of your electricity supply.
The MPAN is part of the national database maintained by the meter point administration service company, which centralises the data for electricity supplies across the UK. The MPAN, also known as the meter point reference number, is used to validate and uniquely identify your electricity supply, ensuring accurate billing and management.
By knowing your MPAN, you can efficiently manage your electricity supply and access details about your current supplier, tariff, and energy consumption. It is an essential reference number that facilitates smooth communication between customers, electricity suppliers, and the distribution network operator (DNO) to confirm the location and characteristics of the supply.
Can I find my MPAN number online?
Yes, you can find your MPAN number online through the Meter Point Administration Service (MPAS) and its online platform, MPAS Online. The MPAN, also known as the meter point administration number, is a unique 21-digit reference number that identifies your electricity supply point. Accessing it online is a quick and convenient way to obtain this essential information.
To find your MPAN online, you can visit the MPAS Online website and use the platform to search for your electricity supplier and related details. The system is user-friendly, allowing you to input your relevant information and retrieve your MPAN easily.
Alternatively, if you need assistance, you can call the helpline on 0870 608 1524. The helpline is dedicated to helping customers with inquiries related to their electricity supply, including finding the MPAN. Please note that the helpline may cost 7p per minute, plus any additional access charge applied by your telephone service provider.
The MPAN is a crucial piece of information that ensures accurate billing and management of your electricity supply. It is part of the national database maintained by the meter point administration service company, centralizing data for electricity supplies across the UK.
By knowing your MPAN, you can efficiently manage your electricity supply, access details about your current supplier and tariff, and switch energy providers if needed. The MPAN is used to uniquely identify your electricity supply and confirm its characteristics, making it an essential reference number in the electricity distribution process.
How do I get a new MPAN number?
Getting a new MPAN number typically occurs in specific circumstances, such as when you are moving to a new property or undergoing significant changes to your electricity supply. To obtain a new MPAN number, you can follow these steps:
- Contact the Meter Point Administration Service (MPAS): Reach out to MPAS through their helpline on 0870 608 1524 to initiate the process of obtaining a new MPAN number. The helpline provides support for customers seeking information related to their electricity supply.
- Inform your electricity supplier: If you are moving to a new property, notify your electricity supplier about the change. They will guide you through the process and facilitate the allocation of a new MPAN for the new property.
- Provide necessary details: You may need to provide specific details, such as the address and postcode of the new property, to complete the application for a new MPAN.
- Verify with the Distribution Network Operator (DNO): The DNO, also known as the electricity distributor, plays a role in confirming the location and characteristics of the electricity supply. They validate the new MPAN for accuracy.
- Update relevant systems: Once the new MPAN is allocated, your electricity supplier and the central MPAS system will update their records with the new details.
- Check your electricity bill: Once the process is complete, your new MPAN number will be provided on your electricity bill, along with other relevant information about your electricity supply.
It is important to note that a new MPAN number is specific to each property and its electricity supply. Therefore, if you move to another property or undergo further changes to your electricity supply, you may need to repeat the process to obtain a new MPAN number accordingly.
Remember that the MPAN is essential for accurate billing and management of your electricity supply. Whether you are relocating or altering your electricity arrangements, obtaining a new MPAN ensures the smooth functioning of your electricity service and communication with your electricity supplier.