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British Gas News

Rewards is our way of giving back and if you’re a member you can help make a difference.

Show your support for #CarersRightsDay by logging into your Rewards Hub, and we’ll donate 10p to @CarersUK until 2nd December 2020.

Just a heads up that some of our phone lines and social customer service team will be closed for a short time today between 14:45–17:00. If you have an emergency and need us, we'll still be able to take your call and you can contact us using Chat via the website or our app.

Don’t let a blocked sink spoil your day!

Here’s Ben from @DynoUK, part of British Gas, showing you how to unblock your sink from his own home. 🧑‍🔧

If you still need help, get in touch with us or Dyno-Rod.

We're all spending much more time at home and with winter approaching too, staying in is the new going out 🏠.

To help you save money on your energy bills, take a look at some simple tips and tricks from @HiveHomeUK.

Throughout lockdown, we’re still offering our full range of appointments for our customers - including those in local lockdown areas of Scotland and across Wales.

Keeping everyone safe is our top priority & we're following the latest government guidelines in all appointments 😷.

If you missed Solved on Screen on Sunday, you can still watch it back on YouTube. 💻

Michael, our expert engineer, shared his top tips on how to get your home ready for winter and gave some great advice from how to re-pressurise a boiler to bleeding a radiator. 🏠🧑‍🔧

Join our YouTube Live at 11am this morning for Solved on Screen - going live in 1hr! 🎬

Ask your questions to our expert engineer who's going to be on hand to help with everything from re-pressurising a boiler to lagging your pipes.

To support positive discussion around Black History Month we have partnered with @UberUK @virginmedia @getintoteaching @NHSEngland
@HSBC_UK @AskNationwide @BritishGas to hear from their employee talent about what the month means to them & their hopes for the future #BlackAndProud

We’re so proud to join forces with @Channel4 to celebrate Black History Month as it comes to an end.

In this short film you’ll hear from our inspiring colleague Kiza, who explains what it means to be #BlackAndProud and why we should keep the conversation going. #BHM2020

Only 2 days to go until Solved on Screen Live this Sunday 1st November at 11am ⏰.

Our expert engineer will be on hand in our YouTube Live to help with everything from re-pressurising a boiler to lagging your pipes, and everything in between! .

Join us for Solved on Screen Live this Sunday 1st November at 11am 📅.

Our expert engineer will be on hand in our YouTube Live to help with everything from re-pressurising a boiler to lagging your pipes 🧰🧑‍🔧.

The blind & partially sighted have to sacrifice their privacy due to inaccessible design. We’re supporting @RNIB for change with #DesignForEveryone.

Our Priority Services Register is here to help & we're soon launching an accessibility toolbar so everyone can read our website.

Times have changed a little - we’re wearing masks, working from home (we're still doing that, right?) and social distancing, but we’re still here to solve.

Staying healthy has never been more important. So now it’s getting colder, keep an eye on your loved ones with our top tips:
❄️Check the weather forecast to plan ahead
💉Get a flu jab
🤒Check any symptoms
🚶Keep active
🌡️ Set the heating to at least 18°C
🧣 Wrap up warm

Boilers are flicking back on across the country this weekend. If you’ve turned yours on and it’s broken down, you can book a repair on our website.

Here’s how ⬇️

It's starting to get nippy, so now’s the time to check your boiler’s working properly by turning it on for 15 minutes a day. It'll help avoid a breakdown when you switch it back on for the colder weather ❄️

Check out our other winter-ready tips here.

Always stay gas safe with our tips:

➡️Have a qualified, Gas Safe engineer service your gas appliances annually
➡️ Check the pilot light’s on, that there’s no yellow/orange flames or black marks & there’s no condensation nearby
➡️ Know the signs of CO poisoning
➡️ Fit a CO alarm

It’s important to protect you and your family against potential carbon monoxide leaks at home 💨🥴😵.

This #GasSafetyWeek, find out more about the dangers of carbon monoxide, where it can come from and how to protect both you and your loved ones 👨‍👩‍👧‍👦.

Carbon monoxide is an invisible poisonous gas with no smell or taste, which can be produced by household appliances 🎛️.

It’s hard to spot so carbon monoxide detectors installed at home can keep you safe. This #GasSafetyWeek find out how they work & why they should be installed.

This #WorldEVDay, we’re really looking forward to seeing our new all-electric vans on the roads over the coming year 🚘🔌.

With our fleet of EV vans we’ll be able to help lower carbon emissions within your local communities 🏘️.

It’s #WorldEVDay, so now’s the perfect time to start the journey to a greener world 🌍

We've proudly teamed up with @forduk & Elli, part of the @VWGroup to make it easier than ever to go electric with home charging installations & our affordable EV tariff to power you through 🔌

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EDF Energy News

Colin Matthews, Chairman of @edfenergy and co-Chair of #CLGUK, discusses the leading role businesses can play to drive engagement and investment in the UK's green economic recovery. Find the blog here➡️ https://bit.ly/2JhbFLB #NetZero #RaceToZero #infrastructure

Philippe Commaret, the Managing Director of #Customers at @edfenergy, is delivering a keynote presentation on #business #strategies, and joining the leaders' forum discussion on Day 1 of #FoUSummit Online.

Get your free ticket here - https://bit.ly/33vNeRU
#utilities #FoUOnline

Today is #FuelPovertyAwarenessDay and in these uncertain times we want to reassure everyone, we’re here to help.

For more info on the additional support EDF provide, please visit: http://ow.ly/AdzL50CthKo

#WarmSafeHomes #COVID19 #inthistogether

...And the winners of the public vote for our 2020 Pulse Innovation Challenge were tepeo! Congratulations 🎉🎉
Find out more about @tepeo and all our finalists here:
http://ow.ly/o4VV50Cvz8O
#innovationchallenge

We’re delighted to announce the winners of our Pulse #Innovationchallenge 2020! The Judges’ Favourite was Connected Response 🎉🎉Congratulations!
The judges certainly had their work cut out as all the ideas were fantastic! Well done to all the finalists! http://ow.ly/Ev9G50Cvz4f

👀 Don't forget to tune-in to #PoweringBritain on @BBCTwo tonight at 7.30pm, for a peek inside our #Heysham 1️⃣ & 2️⃣ nuclear power stations 🍿🎬🎥

You can also check it out on #BBC iPlayer here: http://ow.ly/lYIp50Cs8QW

Nuclear Development Director @edfenergy, Julia Pyke will outline how the company is "Making @sizewellc Happen" at Nuclear 2020: Roadmap to #NetZero.

Register Now! http://nuclear2020.co.uk

Cut your carbon footprint with a #heatpump. Did you know the UK's banning boilers in new builds from 2025 to help meet the 2050 Net Zero target? Check out our heat pumps today, it's easier than you may think to switch: http://ow.ly/SFx350CuJvf
#AchieveNetZero

One of #Torness power station’s two reactors has been running continuously for more than 8️⃣0️⃣0️⃣ days. That’s enough #lowcarbon electricity to power 3.5 million homes 💡 more than all of #Scotland’s households 🏘️ for a year. #NetZero

Now onshore wind is back on the table, RenewableUK members can bring forward projects at a scale that can make a huge contribution as we #BuildBackGreener. Onshore is one of the cheapest ways to generate clean power – let’s use it to reach net zero. #UKWindWeek

EDF employee David Devoy covers a 250-mile stretch of Scottish coastline as a member of the @BDMLR ⚓

His mission: To rescue seals, dolphins and whales from man-made dangers like fishing nets 🐋

What a hero 🦸

Learn more about the #BDMLR: https://bdmlr.org.uk/

Good luck to Boxergy Plentify Tepeo Themo and Connected Response in today's virtual pitch for our Pulse #InnovationChallenge 2020. All amazing companies helping to de-carbonise heating. Watch this space to find out who the winner is! http://ow.ly/u7aC50Cuofe
#AchieveNetZero

❄️Winter working from home tip: only #heat the room you're in- you'll keep warm whilst keeping your energy costs down. Better still get a smart thermostat so you can keep track of what you're spending. Find out more about smart thermostats: http://ow.ly/dMBH50CsmvT
#AchieveNetZero

EDF employee David Devoy covers a 250-mile stretch of Scottish coastline as a member of the @BDMLR ⚓

His mission: To rescue seals, dolphins and whales from man-made dangers like fishing nets 🐋

What a hero 🦸

Learn more about the #BDMLR: https://bdmlr.org.uk/

It’s going to be a busy decade for #offshorewind as we power up to 40GW. The renewable energy technology will create thousands of jobs and revitalise coastal communities across the country. #UKWindWeek

Join us for #ElectricDays on 1st December ⚡The event for innovating energy change.

🗣️ Follow live keynotes by prestigious world-renown speakers
💡 A digital exhibition of more than 50 innovations

Check out the agenda & access the sessions live here: https://www.electricdays.fr

It’s UK Wind Week! Join us this week as we celebrate the wind industry's role in reaching #netzero, the jobs & investment across the country, and the innovation driving low-cost, zero carbon power. #UKWindWeek

Tune in to #PoweringBritain on @BBCTwo this Thursday at 7.30pm, for a real 'behind the scenes' insight into life at our #Heysham 1️⃣ & 2️⃣ nuclear power stations 🍿🎬🎥 @BBC #BBC

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Scottish Power News Updates

Here’s why the UK population shows support for onshore and offshore wind investment in four fast facts.💨💚#UKWindWeek #betterfuturequicker #greenrecovery

Shortlist update!! Community Engagement Award nominee, @ST_KEYProject is a charity in South Tyneside helping youth homelessness and people in hardship. Without this charity and its support, life would look a lot different for many people.
👀 #SPFoundationAwards🔜🏆

The eyes of the world will be on #Glasgow for @COP26 next year, but we don’t need to wait until then to be a world leader in being clean and green.

Vote @Visit_Whitelee, which borders the city, to win #WindWorldCup.

#BringItHome 🌬️🏆

RenewableUK@RenewableUK

The #WindWorldCup Final is here!🏆

Whitelee v Stronelairg

Who will be your winner?! 🗳️

Voting closes at 12.30pm on Friday.

Managing Director, Jonathan Cole of @iberdrola Renewables Offshore says, “We believe in the energy transition and we really believe that it’s a necessary step in the fight against #climatechange. Offshore wind has a massive part to play."💨🌍
#UKWindWeek #COP26 #innovation

Next up in our awards category, COVID-19 didn't stop shortlisted charity champion, 'Donna MacKey' from delivering much needed activities for isolated older people living with conditions like dementia, which she did using online platforms.💻🏆📽
#SPFoundationAwards @SportsMemNet

By recognising the challenges of the energy transition and investing in new technologies, we’re already looking ahead to find innovative solutions that can help electrify energy-intensive industries. 💡🚛🔋
#UKWindWeek #betterfuturequicker #innovation #greenhydrogen4scotland

“We need to increase the amount of renewable energy to support an all-electric future – generating more green electricity to keep the lights on, heat our houses and power the transport we need to get around" says our Renewables CEO.
➡https://bit.ly/HeraldWindWeekSPR
@Herald #UKWindWeek

It’s #UKWindWeek and we’re shining the spotlight on our renewables team and their dedication to building a clean, green energy future. Watch our renewables #workforce. 📽👇💚👷‍♀️

Shortlisted #charity, @SBHScotland believes that inclusion isn’t about treating everybody the same way, it's about supporting everyone’s individual needs to give each child the best start in life. Good luck at #SPFoundationAwards announced 1st December. Watch this space.. 👀🏆🎙️

“It’s not just about numbers of jobs - offshore wind is creating high quality, long term, skilled, well-paid, sustainable jobs.”♻

Watch📽 and Listen👂to Offshore Managing Director of Iberdrola Renewables, Jonathan Cole ⬇
#UKWindWeek #offshorewind #betterfuturequicker

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SSE News Updates

There's only 45 minutes to go and a lot can change in that time! Please #VoteStronelairg in this momentous final of the #WindWorldCup. Thanks again to all our supporters - you're the best! Vote via the link before 12.30pm https://twitter.com/RenewableUK/status/1331983874965065728

RenewableUK@RenewableUK

The #WindWorldCup Final is here!🏆

Whitelee v Stronelairg

Who will be your winner?! 🗳️

Voting closes at 12.30pm on Friday.

We’ve reached #financialclose with JV partner @Equinor_UK on @DoggerBankWind to #greenlight construction of the world’s largest #offshorewind farm and support #UK Government’s #netzero targets and #greenrecovery. A landmark global deal for #UKWindWeek! 1/5 https://www.sserenewables.com/news-and-views/2020/11/sse-renewables-green-lights-dogger-bank-a-and-b/

The UK has a world-leading #offshorewind industry and is leading the way as #COP26 President. As a principle sponsor of the worldwide event in #Glasgow next year, we're committed to net zero emissions and the fight against the #ClimateCrisis #UKWindWeek https://bit.ly/35WNmuP

"Our aim is to modernise commercial energy consumption so that we can best help businesses on their journey to #NetZero carbon emissions." Read how our SSE Enterprise business says new technology can tackle ‘hidden’ energy costs and cut energy consumption https://bit.ly/2ISaemb

We are loving that Fair Tax certified @SSE produce a half-year sustainability statement alongside their half-year financial results

Moreover, responsible tax conduct a key component. It even features in their KPIs and is linked to executive remuneration https://www.marketscreener.com/quote/stock/SSE-PLC-4000881/news/SSE-Half-Year-Sustainability-Statement-31808326/

SSE has broken new ground to be the first company to publish a #JustTransition plan, which will help to protect workers and communities as the UK moves towards #netzero. https://bit.ly/2UCB8kP

Today we confirmed that we expect to reach financial close in the coming days on Dogger Bank, which will be the world’s largest offshore wind farm, capable of powering 4.5m homes once completed in 2026. #offshorewind #netzero #renewables

At SSE, we're leading in the development of more #offshorewind than any company in the world. We also have an enviable further pipeline of offshore growth opportunities. #netzero #renewables

Chief Executive, Alistair Phillips-Davies on how we’ve led from the front on the green recovery, creating jobs and opportunity as we support efforts to build back greener:

As we update on our £7.5bn low-carbon investment plan we’re proud to come #TogetherForOurPlanet and help make #netzero a reality, by being a major partner for #COP26.

Today we confirmed that we expect to reach financial close in the coming days on Dogger Bank, which will be the world’s largest offshore wind farm, capable of powering 4.5m homes once completed in 2026. #offshorewind #netzero #renewables

At SSE, we're leading in the development of more #offshorewind than any company in the world. We also have an enviable further pipeline of offshore growth opportunities. #netzero #renewables

Chief Executive, Alistair Phillips-Davies on how we’ve led from the front on the green recovery, creating jobs and opportunity as we support efforts to build back greener:

SSE has broken new ground to be the first company to publish a #JustTransition plan, which will help to protect workers and communities as the UK moves towards #netzero.

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nPower News Updates

Good morning everyone! We're here to help with your energy Qs until 8pm. Pop us a tweet if you need us :-) ^Vicky

Thank you for your patience today, we are busier than usual and are getting back to your queries as quickly as we can. I hope you have a good weekend, stay safe and we will be back from 8am Monday ^Carmel

Well guys today marks my final Tweet after 18 years with npower! Fear not though, as you're in safe hands with the rest of the team who'll be back online at 8am tomorrow. Take care and all the best for the future ^Leigh

Thanks for all your messages today! We're logging off now and we'll be back at 8am tomorrow. Have a lovely evening :-) ^Vicky

Thank you for your time today, after 17 years with the company today was my final day. It has been a pleasure manning the twitter doors for the last 6 years and speaking to some of our wonderful customers. I wish you all the best of luck for the future. ^Steve

That's all we have time for this evening, just time to say good night and if you're wondering how many sleeps it is until Christmas, it's 32. ^Martin

Good morning, we hope you all had a lovely weekend. The team are back and ready to help with your queries. We'll be here until 8 pm, you know what to do if you need us. Have a good day. ^Steve

That's all we have time for tonight. We will get back to anyone we've missed on Monday. Enjoy the rest of your weekend in the meantime! ^Martin

It's finally the weekend! We're here to help with your energy Qs until 6pm - pop us a tweet if you need us :-) ^Vicky

Good morning, the team are back and ready to tackle your account queries. We'll be here until 8 pm, have a great day. ^Steve

That's all we have time for today, back tomorrow from 8am. Next time you have a bill problem and feel like you want to scream, drop us a tweet and speak to the npower social media team. ^Martin

Good morning, the team are back and ready to help with your account queries. Drop us a message, we'll be here until 8 pm. Have a good day. ^Steve

We've reached the end of the day here so just time left to say good night and don't let the bed bugs bite. We're back from 8am tomorrow. ^Martin

Good morning all and happy Tuesday! We're here to help with your energy Qs until 8pm. Have a great day :-) ^Vicky

That's all we have time for this evening. The team is back from 8am tomorrow. #BeSafe and take care of each other out there! ^Alan

Good morning everyone, Jade and myself are here today to help with your account queries. Drop us a message if you need us. We'll be here until 6 pm. ^Steve

Is there a better time of the week than a Friday night? It still counts even in Lockdown. Stay safe out there, be kind to each other, and have the best weekend you can. ^Martin

Good morning, happy Friday everyone! Another week in lockdown completed. The team are here and ready to help your account details. We'll be here until 8 pm. Have a good day. ^Steve

Good morning, the team are back to help you with your account queries. We'll be here until 8 pm, drop us a tweet if you need us ^Chris

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Eon Energy News Updates

According to our Air Care Research 83% of people would act to tackle air pollution if they knew more about the air they breathe.

So we’re helping raise awareness and are Changing the Weather: http://eon.li/ePDiY

#airpollution

Black Friday offers 🚨

We’ve got some exclusive offers on #solar panels and #boilers here: http://eonenergy.com/

#BlackFridayDeals

#AD Did you know settled weather conditions can mean poorer air quality? I’m pleased to join @eonenergyuk to raise awareness of its #ChangetheWeather service making air quality information widely accessible so people can make more informed decisions. Visit http://eonenergy.com/clean-air/change-the-weather.html

#AD I’ve partnered with @eonenergyuk to raise awareness of its new #ChangetheWeather service sharing daily air quality information with media to help make people aware of air pollution levels in their area. Find out how you can do more http://eonenergy.com/clean-air/change-the-weather.html

We’re committed to raising awareness about air quality and how we can all help to clear the air.

Together, we can ‘Change the Weather’ and finally put the air pollution on the map.

http://eon.li/ePDiY

#airpollution #ChangetheWeather

62% of people miss how clean the air was during the first national lockdown, according to our new Air Care Research.

We’re helping to clear the air and putting #airpollution on the map

http://eon.li/ePDiY

Commenting on today’s 'Green Industrial Revolution' announcement by the Government, E.ON UK CEO Michael Lewis believes that homes will be the foundation in this drive towards #netzero.

http://eon.li/KoZju

Our new Air Care Research reveals 86% of Brits think air pollution is an issue the public needs to know more about.

So we’re Changing the Weather…

http://eon.li/ePDiY

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Protect yourselves in Cold Weather this Winter

People working in extreme weather environments may experience damage due to cold stress. This is a blanket term for when the body can’t maintain a healthy temperature due to prolonged exposure to temperatures below about 8°C.

To avoid danger, people rely on behavioural thermoregulation. When facing the bitter cold, they seek shelter and clothing that will protect them. People instinctively know they must avoid prolonged exposure to extreme temperatures.

In a cold environment, the body expends great energy to keep warm. Steady core temperature is essential to survival. Therefore, blood flow (and heat) is shifted from the extremities. Fingers, toes, and even limbs are sacrificed to keep the chest and abdomen warm.

Prolonged exposure to severe cold can lead to hypothermia, frostbite, trench foot, and chilblains. 

Alcohol, fatigue and open wounds increase the risk of hypothermia, which occurs when the body loses more heat than it produces. Early symptoms include shivering, slurred speech, lack of coordination, and cold, pale skin. 

Frostbite occurs when the skin and underlying tissue freeze. Symptoms include cold and tingling or stinging followed by numbness. Trench foot and chilblains are more likely under cold and wet conditions.

While each of these conditions are dangerous, they are only the tip of the iceberg. According to a report by Public Health England, exposure to extremely cold weather increased incidents of heart attack, stroke, flu, respiratory disease, falls, and injury. 

In the last 5 years, there have been 168,000 cold-related deaths in the U.K. Wet conditions and high or cold wind exacerbate the risk.

People who work in cold weather include those in the construction, agricultural, security, and commercial fishing industries. At particular risk are those who work without breaks, older people and those with heart-related health issues.

There are several things employers can advise workers to do to protect themselves. First, they can wear at least three layers of clothing. The outer layer acts as a windbreak. It should be durable but ventilated. 

The middle layer insulates and should also absorb sweat. The inner layer should be well-ventilated to allow moisture to escape so skin remains dry. In general, loose clothing is better than tight garments.

Areas that may require extra protection include the top of the head as well as ears, face, hands and feet. In extreme cases, eye protection may be required. Footwear should be waterproof.

For people working outdoors in the cold, shifts should be scheduled for the warmest part of the day. The time workers spend outdoors should be limited.

Additionally, warm liquids provide relief on a cold day, so providing them to workers can be helpful. To avoid too much caffeine, green and herbal teas, decaffeinated coffee or hot broth might be good options.

Finally, it’s important to pay attention to weather reports, wind chill factors and other data and schedule work accordingly. Be aware of the symptoms listed above and pay special attention to those who are older or have heart issues so that you can help keep them safe.

Bio This is a smaller section of a larger guide about working in cold environments, Many will work in cold temperatures this winter and there are many things that employers and employees can do to protect themselves.

Wondering how to work out your gas consumption?

Gas bills can be suprisingly complicated. Is your meter metric or imperial? What does calorific value mean and why does it keep changing?

We’ve made a new page which explains all about the different types of meters, what all those numbers mean and how they’re calculated.

It also includes a simple calculator which will tell you how much gas you’ve actually used and what it should cost you.

Give it a try and let us know what you think.

Gas Calculator

Ovo Energy News

Sign our tree-planting petition today. We need to plant 116 square miles of trees a year to reach net zero – right now, the UK only plants 52! Let’s change that by urging the Government to adopt a legally binding tree-planting target. 🌳 🌳 🌳 https://bit.ly/3fON4cJ

🌳 ✨ Can you feel it? Nature has been proven to boost our happiness. But if you can’t get out right now, we hope this virtual stroll might help. With #SoundsOfTheForest from @timber_festival https://bit.ly/3leZ2xG #TheNeedForTrees

Help us turn Black Friday a shade greener. From planet-friendly packaging to giving the gift of zero waste – here are our top tips for shopping sustainably. https://bit.ly/3nWYyhm

One of our OVO Energy members and V2G trialists features in the latest episode of BBC Click: The Electric Vehicle Revolution - how to turn your EV into a mini power station and make ££ doing so! From 20-24 mins🚗🔋https://bbc.in/336Z2tm

Lighter footprint. Lower blood pressure. Trees can even boost our immune systems! So try and take a stroll if you can. Or, join us for a virtual one! With #SoundsOfTheForest from @timber_festival #TheNeedForTrees https://bit.ly/399vKOC

Eileen is cutting carbon at home, powered by our zero carbon community. Find out how she’s been inspired right here. https://bit.ly/3kEwltw

#whatwecando #cutcarbonathome

UK Govt looking at ways to cut carbon ahead of #COP26, inc. OVO Energy’s research: if everyone sent 1 less email/ day it would save 16,000 tonnes of CO2 emissions a year, equivalent to 80,000 flights from London to Madrid✈️#thinkbeforeyouthank https://bit.ly/35Kjx0v

#Boris announces 10 point plan for net-zero recovery - great to see #renewableenergy 🔋⚡#EVs 🚗and #nature 🌳at the heart of the plan. Backed by public opinion, this is the greatest opportunity to #buildbackbetter https://bit.ly/3kGzWaG

🧘 Trees don’t just heal the planet, they heal us too!🧘🏿‍♂️ So try and get out for a stroll if you can. Or, join us for this virtual one instead! With #SoundsOfTheForest from @timber_festival #TheNeedForTrees https://bit.ly/3lKKPcU

Energy tech firms target Spanish grid alleviation with home solar-storage offer # Utility OVO Energy partners battery storage provider sonnen for new offering to make use of country’s auto-consumo ... http://zpr.io/HkgUs

With our help, OVO member Travis is taking control of his carbon footprint at home. Want to know why (and how) he’s doing it? https://bit.ly/3kEwltw

#whatwecando #cutcarbonathome

Great to see the public back our efforts to fight the #climatecrisis - latest #polling supports #renewableenergy and #treeplanting over untested new technologies. By working together we can kick carbon out for good! 💚 🌳🌲💚 https://bit.ly/32Mj1NA

Whatever your style, use it to save the planet. 🌎 Discover our tips on how you can cut your carbon footprint at home, by staying super cool. 😎 https://bit.ly/3p8UT1c
#whatwecando #cutcarbonathome