Scottish and Southern Electricity Networks

Scottish and Southern Electricity Networks SSEN is one of the two Scottish companies that own the DNOs (Distribution Network Operators) and it covers a large part of Scotland, and Southern England. It owns two PES Areas

Scottish and Southern Electricity Networks carries electricity from the high voltage transmission grid, which is owned and operated by the National Grid, to industrial, commercial and domestic users across these regions. The distribution network stops at the electricity meter, which is owned by the meter operator.

This means that the most common reasons for people to be dealing with Scottish and Southern Electricity Networks are:

  • Power Cuts
  • New Connections
  • Upgrading or downgrading power supplies
  • Connecting generation to the grid
  • Finding out who your electricity supplier is
Power cuts

As a member of our #FacebookCommunityGroups, you will have access to information for your area regarding events, power cuts, upcoming storms, network upgrades and much more!

Join your local community page at:

Let us give you a helping hand when you need it most.

Sign up for our FREE Priority Services if you could benefit from:

-A dedicated 24 hour priority services phone number
-Priority updates during a power cut
-Information provided in Braille or audio CD

A huge thank you to @ssencommunity and @HASTE_LTD for all their tireless work this week trying to get our power back online. You made a difficult situation a little bit easier, and I'm so grateful. 💡

#ThankYou #FeelingGrateful #SEEN #HASTE #PowerCut


Calling all innovators with ideas for this years NIC - This year’s focus is on enabling an accelerated pathway to net zero emissions along with developing new ways of addressing customer vulnerability. The call for ideas, closes on 30 October at 5pm @ssencommunity

Energy Networks@energynetworks

We've launched our energy innovation competition putting £70m worth of investment on the table for Britain’s leading energy innovators. Find out more here:

We have a website dedicated to helping children understand how the electricity network works and how to stay safe around it.

From easy-to-read informational leaflets, to fun and educational games, we’re here to help support your children’s learning.


If you notice damage to our equipment or overhead lines, never attempt to inspect or fix it yourself.

Just call our FREE emergency number 105 for assistance and we'll have our engineers attend to make the area safe as quickly as possible. #SafetyFirst

Download our FREE Power Track app today!

💡 Report a power cut
💡 Search for a power cut
💡 Send a picture of damage to our network

Available on Android or IOS through our website:

We know that for some, having power is more important now than ever. That's why our engineers and Customer Contact Centre teams are on hand to help you 24 hours a day, 365 days a year.

If your lights go out, give us a call on 105 or send us a DM here on Twitter. #AlwaysHere

If you're doing some digging on your property, get in touch with us first to ensure that you're keeping away from our underground cables.

Simply send us over a DM and we can help organise our engineers to attend and complete a cable trace to keep you safe. #ThinkBeforeYouDig

From quizzes to spotting the hazard, we have several educational games on our #PowerPackPals website!
It is free to use and designed to make learning fun and teach children about how the electricity network works and how to stay safe around it.

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New Connections
Connection TypeGuaranteed StandardAverage time to receive a quotationPrices from (excl.VAT)Average prices (excl.VAT)Average time to get a connection from payment
1 standard domestic connection5 days4 days£450£2,0004 Weeks
Up to 4 standard domestic connections

15 days5 days£1,800£5,0005 Weeks
Over 4 domestic connections (based on typical 5 connections with service works only)

25 days7 days£1,890£15,0006 Weeks
Typical small business connection

(up to 69kVA)

15 days5 days£452£4,0005 Weeks
Multiple small business connections (based on typical 2 connections with low voltage service works only)

25 days8 days£3,812£12,0006 Weeks
Typical large business connection (HV)

35 days8 days£14,212£65,00014 Weeks
Extra high voltage connection

65 days50 daysPrice on requestPrice on request2 Years
Unmetered new connections (excluding Local Authority & PFI)

25 days7 days£298£2,4175 Weeks

These costs and timings are from SSEN and are for general illustration purposes only and are not to be relied upon should you require a more accurate price in respect of specific premises.


Scottish and Southern Electricity Networks is a trading name of:

  • Scottish and Southern Energy Power Distribution Limited Registered in Scotland No. SC213459;
  • Scottish Hydro Electric Transmission plc Registered in Scotland No. SC213461;
  • Scottish Hydro Electric Power Distribution plc Registered in Scotland No. SC213460;

Registered office:

Inveralmond House
200 Dunkeld Road

  • Southern Electric Power Distribution plc Registered in England & Wales No. 04094290

Registered Office

No.1 Forbury Place,
43 Forbury Road,

All companies are part of the SSE Group.

Scottish and Southern Electricity Networks Distribution Map
Scottish and Southern Electricity Area Map