Regulators

  The ADR Energy Ombudsman Scheme provides a platform for resolving disputes between energy brokers and their microbusiness customers. It aims to ensure impartial and fair resolutions through alternative dispute resolution (ADR) processes. This article explores the purpose and benefits of the scheme, the common disputes that may arise, the resolution process, the rights of […]

What is Alternative Dispute Resolution (ADR)? Understanding the concept of ADR Alternative Dispute Resolution (ADR) is a process that provides an alternative to litigation for resolving disputes. It encompasses various methods such as mediation, negotiation, and arbitration which aim to facilitate the resolution of conflicts outside of the courtroom. Benefits of using ADR for dispute

  In the intricate world of energy brokerage, ensuring smooth transactions and satisfactory service for your clients is paramount. However, disputes with suppliers can arise, and when they do, having a clear roadmap for resolution is essential. One powerful tool in this process is the Energy Ombudsman, an impartial entity that can step in to

In a world driven by electricity and gas, ensuring fair and reliable service is crucial. This is where the Energy Ombudsman comes into play, acting as a safeguard for consumers in the energy sector. If you’ve ever wondered about the history of the Energy Ombudsman, its role in protecting customers, and the processes involved, you’re

Your Complete Guide to The Energy Supplier Complaints Handler Energy Ombudsman are approved by Ofgem to handle disputes between consumers and their energy suppliers. You can make use of their complaints services if you are a domestic or micro business energy consumer. Essentially, an ombudsman is someone who investigates complaints. In this instance, the ombudsman