The Energy Sector is controlled by a number of regulators.

Who are Ofgem?

You have probably heard Ofgem mentioned everywhere you look when it comes to switching your electricity and gas, but who are they? And what difference do they actually make to your supply? Well, Ofgem is the Office of Gas and Electricity Markets. They are a non-ministerial government department and an independent National Regulatory Authority, with …

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Who is the Energy Ombudsman?

Your Complete Guide to The Energy Supplier Complaints Handler Energy Ombudsman are approved by Ofgem to handle disputes between consumers and their energy suppliers. You can make use of their complaints services if you are a domestic or micro business energy consumer. Essentially, an ombudsman is someone who investigates complaints. In this instance, the ombudsman …

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