The Energy Sector is controlled by a number of regulators.
You have probably heard Ofgem mentioned everywhere you look when it comes to switching your electricity and gas, but who are they? And what difference do they actually make to your supply? Well, Ofgem is the Office of Gas and Electricity Markets. They are a non-ministerial government department and an independent National Regulatory Authority, with […]
What is the purpose of Ofgem and who are they? Read More »
Your Complete Guide to The Energy Supplier Complaints Handler Energy Ombudsman are approved by Ofgem to handle disputes between consumers and their energy suppliers. You can make use of their complaints services if you are a domestic or micro business energy consumer. Essentially, an ombudsman is someone who investigates complaints. In this instance, the ombudsman
Who is the Energy Ombudsman? Read More »
Your Complete Guide to the Energy Trade Association You may not have heard of Energy UK, but they play a vital role in the safe and fair delivery of energy to your home. They are the trade association for the energy industry, covering every aspect of the energy sector. Energy UK’s members deliver over 80%
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Department for BEIS News Read More »
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Ofgem News and Updates Read More »
One of the ways that businesses are protected in the opening of the water market is a number of rules and guidelines set on how you should be treated. Known as the “Customer Protection Code of Practice”. Retailers represented by a third party, such as a consultant or comparison website are also held to comply
Ofwat Business Customer Protection Code of Practice Read More »
Unofficial translation from Danish Consolidated Act No. 772 of 24 July 2000 THE HEAT SUPPLY ACT Hereby announces the Heat Supply Act No. 382 of 13 June 1990 with amendments according to Article 1 in Act No. 96 of 9 February 1994, Article 1 No. 1, in Act No. 213 of 29 March 1995, Article
Danish Heat Supply Act Read More »
