AuthorNick Grogan

Based in Edinburgh, I have 18 years experience in the UK energy industry. Experienced working with both new and existing businesses. How can I help you today? or call me on 0131 610 1688

Subject access requests


General Data Protection Regulation
Subject access requests (SARs) under General Data Protection Regulation (2018) give an individual the right to obtain a copy of their personal data as well as other supplementary information. It helps individuals to u...

Retail Energy Code (REC)


The Retail Energy Code (REC) is a dual fuel code designated on 1 February 2019. Version 1.0 of the REC sets out the transitional requirements on suppliers, Distribution Network Operators and Gas Transporters, to play their part in the design, build and...

Tips When Buying a Newly Constructed Home


Congratulations! You are now about to a new property – what’s a greater milestone in your life than that? Whether this is your first property procurement you are making or a second, there are certain things you may wish to consider when investing in a newly constructed vicinity.   First thing’s first, what is a new-build property? You are a smart cookie. You have probably already denoted...

Retail Market Review


We launched the Retail Market Review in late 2010 due to concerns that the energy market was not working effectively for consumers.
The review recognised that while we had seen some improvements since the 2008 Energy Supply Probe, many of the barriers ...

Working with our stakeholders


A wide range of stakeholders will have an important role to play in progressing reforms to market arrangements. We are committed to ensuring that all stakeholders have visibility of our work and know how to get involved.
To keep all stakeholders up to ...

Switching Programme


Guaranteed Standards of Performance (GSOP) place service level requirements upon suppliers arising from certain interactions with their customers. For Switching Compensation, Phase 1 of the GS come into force 1st May. Phase 2 will come into force durin...

Meter reading and installation


Gas meter readers
Gas meter readers are responsible for reading gas meters (including any volume conversion systems fitted) to an agreed programme and transferring the data collected to the relevant parties.
Ofgem Approved Meter Installers (OAMI)
Any p...

Contact Us