Electricity North West

Electricity North West is one of smaller DNOs (Distribution Network Operators) and it covers only one PES / Distribution area.

PES/DNO Area: Norweb, 16

Electricity North West carries electricity from the high voltage transmission grid, which is owned and operated by the National Grid, to industrial, commercial and domestic users across this area. The distribution network stops at the electricity meter, which is owned by the meter operator.

This means that the most common reasons for people to be dealing with Electricity North West are:

  • Power Cuts
  • New Connections
  • Upgrading or downgrading power supplies
  • Connecting generation to the grid
  • Finding out who your electricity supplier is
Power Cuts

The days are getting shorter and it won't be long before winter is here. If you know someone that could benefit from additional support during a powercut, sign up to our Priority Services Register here:


#Update #Preston #PR4 Engineers are in process of restoring supplies, majority supplies have come back on with 104 remaining without supply. Further updates to follow for complete restoration - Taz

Apologies we are aware of a #powercut in #PR4 #Preston affecting 2175 customers. Engineers are en-route to investigate. Updates to follow once available - Taz

Update for #StBees #Egremont - Engineers have now completed emergency repairs in the area and power is now restored. Thank you to everyone affected for bearing with us, we won't stop until the power is back on - Lee

Update for #Wigan - Full power has been restored to all 3249 properties following the powercut this morning. Thanks to everyone affected for bearing with us whilst we got this sorted, we know being without power is a nightmare, especially at the moment - Lee

Update for #Egremont #Cumbria. Customers in St Bees #CA27 may also be without power which is affecting 736 properties in the area. We'll continue to provide updates as we get more information - Lee

We have dispatched engineers to #Egremont #Cumbria following reports of a powercut affecting 736 properties. If you rely on electricity for medical purposes, please dial 105 to speak to our team. Updates will follow as we arrive on site - Lee

Update for #Wigan #WN5 - We've remotely restored power to 3007 properties within 35 mins of the first report. 242 remain without power and I'll post further updates once we have a confirmed time for restoration. Thanks for bearing with us whilst we get this sorted - Lee

We are receiving a high number of calls from #Wigan #WN5 reporting loss of power. This is currently affecting 3249 properties and engineers have been dispatched. We'll follow up with updates as soon as we arrive in the area - Lee

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New Connections
Connection TypeGuaranteed StandardAverage time to receive a quotationPrices from (excl.VAT)Average prices (excl.VAT)Average time to get a connection from payment
1 standard domestic connection5 days4 days£450£2,0004 Weeks
Up to 4 standard domestic connections

15 days5 days£1,800£5,0005 Weeks
Over 4 domestic connections (based on typical 5 connections with service works only)

25 days7 days£1,890£15,0006 Weeks
Typical small business connection

(up to 69kVA)

15 days5 days£452£4,0005 Weeks
Multiple small business connections (based on typical 2 connections with low voltage service works only)

25 days8 days£3,812£12,0006 Weeks
Typical large business connection (HV)

35 days8 days£14,212£65,00014 Weeks
Extra high voltage connection

65 days50 daysPrice on requestPrice on request2 Years
Unmetered new connections (excluding Local Authority & PFI)

25 days7 days£298£2,4175 Weeks

These costs and timings are from ENWL and are for general illustration purposes only and are not to be relied upon should you require a more accurate price in respect of specific premises.

  • Electricity North West Limited
  • North West Electricity Networks plc (formerly North West Electricity Networks Limited)
  • ENW Capital Finance plc
  • ENW Finance plc
  • North West Electricity Networks (Holdings) Limited
  • NWEN Finance plc
  • North West Electricity Networks (Finance) Ltd
  • NWEN (UK) Limited
Electricity North West Distribution Map
Electricity North West Area Map