Telephone: 0131 610 1688

Electricity North West

Electricity North West is one of smaller DNOs (Distribution Network Operators) and it covers only one PES / Distribution area.

PES/DNO Area: Norweb, 16

Electricity North West carries electricity from the high voltage transmission grid, which is owned and operated by the National Grid, to industrial, commercial and domestic users across this area. The distribution network stops at the electricity meter, which is owned by the meter operator.

This means that the most common reasons for people to be dealing with Electricity North West are:

  • Power Cuts
  • New Connections
  • Upgrading or downgrading power supplies
  • Connecting generation to the grid
  • Finding out who your electricity supplier is
Power Cuts

We're currently receiving calls from the #FY3 #BLACKPOOL area reporting a loss off supply. Engineers are currently travelling to site to investigate and resolve the issue. Sorry for any inconvenience and thank you for your patience as we investigate this - Paula

We are aware of a #powercut in #SK9 #Wilmslow affecting 384 customers. We have an engineer travelling to site to investigate the cause. More updates to follow shortly. Thank you so much for bearing with us - Nette

It's been a challenging week of weather across the North West thanks to #StormChristoph. Our substation in #Carlisle was hit by flooding after heavy rain blocked a nearby drain. Our teams have been working hard to remove the water and make everything safe again.


We are aware of a power cut which is affecting 820 properties in the #Hyde #SK14 area. We have engineers being dispatched and updates will follow as soon our safety checks have been completed. Thanks Phil ENWL

Update on the #powercut affecting #SK22 #HighPeak area. Our engineers have now started to restore the power in stages. More than 800 customers have now been restored. More updates will follow shortly - Nette

We have been made aware of a large #powercut affecting 1064 in #SK22 #HighPeak. Engineers are en-route to investigate and updates will follow shortly. So sorry for any inconvenience this caused - Nette

Here's some photos from our substation in #Croston #Lancashire overnight and this morning. Water levels are now receding and we're continuing to keep a close eye on it. If you've experienced any flooding visit for important information #StormChristoph


We are aware of a large fault in #Wigan #WN3. This is affecting 1024 customers and we are getting teams to site ASAP, updates will follow once we have investigated - Phil ENWL

Rainfall from #StormChristoph is causing flooding in #Didsbury #GreaterManchester. Flooding of electricity substations can cause power cuts but we're doing all we can to prevent that. Visit our website to report a power cut and for advice to keep you safe

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New Connections
Connection TypeGuaranteed StandardAverage time to receive a quotationPrices from (excl.VAT)Average prices (excl.VAT)Average time to get a connection from payment
1 standard domestic connection5 days4 days£450£2,0004 Weeks
Up to 4 standard domestic connections

15 days5 days£1,800£5,0005 Weeks
Over 4 domestic connections (based on typical 5 connections with service works only)

25 days7 days£1,890£15,0006 Weeks
Typical small business connection

(up to 69kVA)

15 days5 days£452£4,0005 Weeks
Multiple small business connections (based on typical 2 connections with low voltage service works only)

25 days8 days£3,812£12,0006 Weeks
Typical large business connection (HV)

35 days8 days£14,212£65,00014 Weeks
Extra high voltage connection

65 days50 daysPrice on requestPrice on request2 Years
Unmetered new connections (excluding Local Authority & PFI)

25 days7 days£298£2,4175 Weeks

These costs and timings are from ENWL and are for general illustration purposes only and are not to be relied upon should you require a more accurate price in respect of specific premises.

  • Electricity North West Limited
  • North West Electricity Networks plc (formerly North West Electricity Networks Limited)
  • ENW Capital Finance plc
  • ENW Finance plc
  • North West Electricity Networks (Holdings) Limited
  • NWEN Finance plc
  • North West Electricity Networks (Finance) Ltd
  • NWEN (UK) Limited
Electricity North West Distribution Map
Electricity North West Area Map