Outfox The Market News

Good afternoon all 🦊

We hope you're excited for the Easter Bank Holiday as much as we are!

Please see our opening hours below. πŸ‘‡
If you have an emergency please dial 0800 103 2702 and follow the steps.

"It’s difficult to convey & demonstrate to women & young girls that energy isn’t a viable option for them when they aren't aware of the variety of the opportunities available to them" πŸ’¬ Maria Bastian, MD at @FischerHeatUK & @Outfoxthemarket



Did you know that research from 2019 shows that only 14% of the energy workforce are women? Our Managing Director, Maria had a few words to say about that! πŸ‘‡


We are currently experiencing an issue with our systems. The team are working on a resolution and should hopefully have this back up and running soon.

To submit your meter readings or view your bills please log into your online account via our website or our free app.

πŸ“»@BBCLeicester 2-6

πŸ₯‡@LCFC huge environmental award thanks to fans

β˜•οΈ@leicestercoffee β€˜borrow our window’ offer

πŸ‘Ύ@dmuleicester graduate lands dream job in games industry

🦊More on @Outfoxthemarket & huge accolade

πŸ’‰Is it safe to mix vaccines?


Hi all. Just a quick message to let you know that the issue with the phone lines is now resolved! 😁 Apologies again for any inconvenience caused.

Woo! Only 10s for us to answer your live chats. We'll take that πŸ₯³

Hi all. We are currently experiencing issues with our phone lines which we're looking to resolve as soon as possible. In the meantime, please do send us an email to hello@outfoxthemarket.co.uk or jump on our live chat option on our website. Apologies for the inconvenience caused.

Okay, some of you guessed it!

We've been working on an app after listening to your feedback and we're happy to let you know that... Our Outfox the Market app is now LIVE! 😁

Apple App Store: https://apps.apple.com/gb/app/outfox-the-market/id1525216425

Google Play Store: https://play.google.com/store/apps/details...


We are now part of the Energy Switch Guarantee! 🀩

To read more, please click the link below πŸ˜ƒπŸ‘‡

πŸ“’ We have two new signatories! Welcome @Outfoxthemarket @greensupplieruk to the Energy Switch Guarantee! We're looking forward to working together to make switching simple, speedy and safe for consumers. Find out more: https://bit.ly/31cY2mo #SimpletoSwitch

Hi all. We will be postponing the planned maintenance on our website to 13th October 2020 from 11:00 pm - 07:00 am 14th October 2020. During this time, our website will not be accessible. If you do require any assistance with your energy account please send us a DM on here. 🦊

Hi all. Our website will be undergoing planned maintenance on the 13th October 2020 from 17:00 - 19:00. During this time you will not be able to access the website. If you have any queries during that time please email us on hello@outfoxthemarket.co.uk or send us a DM on here 🦊

Hi all, we're having some issues with our website at the moment. We expect it to be back to full functionality shortly. In the meantime, you can DM our Facebook page, or email hello@outfoxthemarket.co.uk. Apologies for the inconvenience. Tom

We're excited that we're up to 9th in the Citizen's Advice customer service rankings. We're moving in the right direction but will continue to improve. 🦊 https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/supplier-performance/energy-supplier-performance/compare-domestic-energy-suppliers-customer-service/?fbclid=IwAR11jzpcqj1xEDUtH_e-4cTGBsDKw0JERXeph-Fr5UkWN7siUbSjZo-Qk_8

Good afternoon all. We are currently having issues with our 0800 number. If you'd like to give us a call please do so on 0116 296 5830. We apologise for the inconvenience.

We are proud and happy that we are rated excellent on Trustpilot. We love hearing all your feedback & suggestions so keep them coming!

To have a read of what our customers are saying, visit our Trustpilot page by clicking the link here: https://uk.trustpilot.com/review/www.outfoxthemarket.co.uk🀩

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