Do you need to set up a new gas connection? Or maybe you need more gas? Get in touch today on 0131 610 1688 to find out how we can help.

Getting a gas supply can be a complicated process if you have no one to guide you through each step of it. Nevertheless, at Energy Solutions, we are committed to making it as straightforward as possible by providing our customers with constant support and expert advice. Thanks to our help, you will understand the roles of each party involved in the process. You will also know exactly what you have to take care of and how to organise it.

All our customers can enjoy a professional service tailored for their individual needs. No matter if you are looking to upgrade your existing gas supply or you want to set up a new one, we can help you. We know the energy industry very well and we work closely with the suppliers to make sure that you are getting the best deal possible.

We offer solutions for all gas supply sizes, ranging from domestic to heavy industrial ones. If you want to have your gas supply arranged faster and cheaper, do not hesitate to get in touch.

What parties are involved in getting a new gas supply?

Have a look at the table below to find out who are the key actors in the process of getting a new gas supply.

Party involved	Their role
Your business	Your company plays an important role in the process of getting a new gas connection. You need to liaise between all the parties. That is why understanding the process of setting up a new gas supply is crucial.
The Distribution Network Operator (DNO)	The DNO organises cabling from the grid to your gas meter. It also prepares quotes and invoices for the installation of the new gas connection.
The supplier	The supplier provides gas supply contracts and organises the installation of the gas meter. It also bills you for the gas your business consumes.
The Meter Operator (MOP)	The Meter Operator fits your meter and provides ongoing meter maintenance. It also helps choose the right meter for your business.

How do I get a new gas supply?

If you are thinking of getting a new gas supply, you will need to follow nine basic steps.

Apply for a new connection

To do so you need to contact the Distribution Network Operator for your area and request a new supply. You will be able to discuss your energy requirements with the DNO to make sure that the supply matches the individual needs of your business.

Find out the details about the new gas connection

The DNO will explain to you what work is needed to set up your gas supply. It will also prepare a personalised quote for you, outlining what the costs and delivery timescale will be. It is always recommended to apply for the new gas supply in advance as the installation process can be lengthy, depending on factors such as infrastructure, land at the premises, or the complexity of the connection.

Order the supply and make a payment

After receiving the quote, you will have to let the DNO know that you accept it. If you require more information, you can ask the DNO to explain the various aspects of the quote to you. If you are not sure if the quote is competitive, contact us at Energy Solutions and we will go over it with you, making sure that you are being treated fairly. Once you accept the quote, you have to make a payment so that the installation of your new supply can commence.

Get your MPAN

You will receive a unique reference number, known as Meter Point Administration Number (MPAN) from your DNO. MPAN includes 13 digits and is used to identify your supply. You will need to give this number to your energy supplier when you sign a gas contract with them. The supplier will use this number to identify the tariff type you choose.

Wait for a local engineer

Your DNO will appoint a local engineer for you. The engineer will be responsible for engineering activities at your business’s premises and will advise you on when the supply will go live. If you have any questions about the installation process, you can let them know and they will assist you.

Pick an electricity supplier

In the UK, all businesses have the freedom to choose their energy suppliers and get an energy contract they find the most attractive. There are many energy suppliers available so you can compare their offers and see which provider matches your business’s needs best. If you need help deciding which energy contract is the best, contact us and we will be happy to discuss your options with you. As an experienced energy broker, we know all the trends and prices in the industry so we can help you ensure you are getting the most competitive deal. Once you choose your supplier, complete a new connection application form and send it over to them.

Have the gas equipment at the premises checked

Before the new gas supply can be set up at your premises, you need to have a qualified technician test all of your business’s gas equipment. The purpose of it is to make sure that all the gas appliances found at the premises are safe and do not pose a threat to anyone.

Have the meter installed

In order to be able to use your new gas supply, you will have to have a gas meter installed. Make sure you give a minimum of 20 days notice prior to the preferred meter installation date so that the supplier can register your premises, schedule an appointment to put the meter in place, and nominate an engineer who will install the meter.

Wait for the supply to go live

Once you have completed the discussed steps all you need to do is wait for the supply to go live. Your DNO will inform you how long you will have to wait for it to happen.

How can Energy Solutions help you with getting a new gas supply?

If you are looking for someone to guide you through the process you came to the right place. Here at Energy Solutions, we have more than twenty years of experience in helping customers get their new gas supplies set up. We can save you time, money, and effort.

Are you still not convinced we are the best people to help you get your new gas supply? Have a look at some of the advantages you can enjoy when choosing our services:

Competitive prices – we work closely with numerous suppliers and can get you the best energy deals
Hundreds of satisfied customers – over the last twenty years we helped many customers
Stress-free process – we will handle the process of installing your new gas connection so that you can relax on focus on other aspects of running your business
Personalised advice – we take time to get to know our customers and the individual needs of their businesses. You can explain your requirements and goals to us and we will take that into consideration when looking for the best energy deal for you
Expert knowledge of the industry – as an energy broker we specialise in helping customers get new energy supplies
Ongoing support – if you have any questions during the process you can contact us at any time of day or night and we are always happy to assist you
Full transparency – we will explain exactly what suppliers we contact and what the costs included in the energy deal we offer you are. This way you can be sure you are getting the most competitive rates.

Are you intrigued?

Call us today on 0131 610 1688 to talk to our team and find out more about setting up your new gas supply using our help.