Overview of the company
Haven Power is a part of the Drax Group, which is a British electrical power generation company. Haven Power was acquired by Drax Group in 2009. It supplies renewable electricity to businesses in the UK. It offers flexible energy contracts for large industrial and commercial companies. Drax is the biggest supplier of renewable electricity to businesses based on annual consumption. Haven Power aims to help its customers lower their impact on the environment.
National structure
Drax Group acquired Haven Power and Opus Energy. Except for the Big 6, the latter is the biggest supplier of non-domestic energy in the UK. Haven Power is a direct subsidiary of Drax Power Limited (DPL).
Other subsidiaries of Drax Group include:
- Drax Finance Limited
- Drax GCo Limited
- Drax Group Limited
- Drax Intermediate Holdings Limited
- Drax Holdings Limited
Drax Group’s main activity is the generation and sale of electricity that is sourced from the Drax Power Station. The station is located in Selby, North Yorkshire, and it provides between 7 – 8% of the UK’s electricity.
The Drax Group
Drax Group, a leading energy company, has a diverse portfolio of businesses, including Haven Power, which they acquired in recent years. As an energy supplier, Drax Group is actively involved in providing electricity to various customers. With the option to switch energy suppliers becoming more prevalent, consumers are increasingly exploring ways to optimize their energy bills and find better deals on energy tariffs.
In the context of switching energy suppliers, Ofgem, the UK’s energy regulator, and Citizens Advice often provide guidance to consumers. They offer support schemes to ensure customers can access affordable energy services, such as the £400 energy bill support initiative. These initiatives aim to assist customers in managing their energy bills effectively, particularly for electricity and gas usage.
Drax Group’s ownership of Haven Power, a supplier specializing in renewable energy, demonstrates their commitment to green energy and aligns with government-supported initiatives. As the world moves towards cleaner energy sources, the company’s focus on renewables is crucial for reducing reliance on fossil fuels. This aligns with Drax Group’s goal of promoting sustainability and supporting renewable energy projects.
When considering a switch to a new energy supplier, customers should compare energy prices, evaluate different tariff options, and assess whether a fixed or variable rate tariff is more suitable for their energy usage. It’s worth checking with the new supplier for any exit fees that might apply, as well as the process and timeline involved in switching. Typically, it’s recommended to start the process around 5-10 working days before the desired switch date.
Drax Group, through its various subsidiaries including Haven Power, aims to offer customers value for money while promoting the use of renewable energy. They encourage customers to explore different energy providers and tariff deals, ensuring that the amount they pay for their energy is in line with their requirements. To facilitate a smooth transition, Drax Group and its subsidiaries provide support and guidance throughout the switching process, helping customers navigate potential challenges and ensuring a seamless transfer to their new energy supplier.
Products and services
Haven Power offers renewable biomass electricity. Customers can enjoy the power that is renewable and produced 86% less carbon than the energy that is generated with coal. At the same time, it is not more expensive than regular power.
The supplier recognises that each business has different needs and it offers several energy plans to match their individual needs. Customers can choose from fixed and flex plans.
Fixed energy plans offer:
- Secure prices – customers always know the prices upfront so they don’t have to worry about how much they will pay for energy each month,
- Low risk – customers don’t have to worry about purchasing energy at the wrong time
- Good time management – customers do not have to keep track of energy prices and can focus on other aspects of running their business,
- Low energy consumption – fixed plans are great for businesses that use less than 2GWh.
- Simple plan – all you need to do to get one is get a quote.
Flex energy plans offer:
- Cost control – customers can buy power when prices fall,
- Wholesale energy – customers can use resources to track changes in the energy market,
- Experienced team – customers can get help and support from a professional team that knows the market very well,
- High energy consumption – flex plans are a good choice for companies that use more than 2GWh.
- Flex plans can be customised so if you want to get one call 01473 851793 and explain to the team what your needs and priorities are.
Haven Power also encourages its customers to get smart meters and it facilitates the installation process. The company follows the Smart Metering Installation Code of Practice (SMICoP), and takes customers through what happens before, during and after the technician’s visit. If you want to become Haven Power’s customer and get a smart meter click here.
Impact on the environment
Haven Power gives customers the chance to get 100% renewable electricity, sourced from Drax Power Station, which is referred to as ‘the largest, cleanest and most efficient coal-fired power station in the UK’. In 2008, Drax Power invested £100 million to reduce the company’s CO2 usage by one million tonnes a year. The project finished 4 years later, and now the plant’s efficiency is 40% higher. It can provide 500MW of renewable electricity.
Emissions from the plant are controlled with modern technologies that remove harmful substances. By-products of the coal combustion are recycled, and ash is sold or disposed at a special site.
Moreover, Drax expressed a commitment to ceasing commercial operations that require burning coal after March 2021. To produce power the station uses compressed wood pellets, which are a type of biomass that can be sustainably sourced.
Fuel Mix
The table below shows what sources the supplier’s electricity comes from. The information is applicable to all contracts the company offers.
| Fuel | Overall | Renewable Products |
| Renewables | 100% | 100% |
| Natural Gas | 0% | 0% |
| Nuclear | 0% | 0% |
| Coal | 0% | 0% |
| Other Fuels | 0% | 0% |
The environmental impact for Haven Power’s fuel mix is 0g CO2/kWh plus 0.00000g of high-level radioactive waste/kWh.
The renewable sources used in the supplier’s electricity mix are:
- Photovoltaic – 11.7%
- Wind – 32.7%
- Bioenergy – 47.8%
- Hydropower – 7.8%
Board of Directors
The team of Haven Power oversees the functioning of the company and makes sure the customers are offered high-quality services.
Paul Sheffield – Managing Director, Drax Customers
Paul is responsible for making sure that the company always puts the customer first. He also aims to help businesses be more energy-efficient. To do so he explains to clients how being more environmentally-friendly can be beneficial to their company.
Mark Anderson – Customer Sales & Service Director
Mark is responsible for forming partnerships with clients. He makes sure that each step, including acquisition, servicing, and renewal goes smoothly. Thanks to that customers can be sure that their energy goals will be fulfilled.
Joanna Gray – Business Integrity & Change Director
Joanna focuses on the company’s business efficiency. She advises customers on how to operate more effectively and helps them grow.
Marc Bradbrook – Commercial & Energy Services Director
Marc is in charge of handling the commercial activities of Haven Power. Mark promotes using innovation to meet the individual needs of each customer.
Paul Farrer – Revenue Management Director
Paul has over 20 years of experience in both the public and private sectors. He offers a unique approach to revenue management by always putting the customer first.
Key financial information
Drax Power’s revenue for 2022 is £6,784,000,000, which left them with an overall profit of £204m for the financial year.
Contact
email address: contact.us@havenpower.com
tel. 01473 855786
If you have any queries, you can fill in Haven Power’s contact form.
social media:
Support and Outlook
Haven Power, as an energy supplier, recognizes the importance of supporting and sponsoring groups, teams, and organizations that align with their values and goals. One possible area of sponsorship could be supporting renewable energy projects or organizations focused on promoting clean energy. Haven Power’s commitment to renewable energy makes them likely to collaborate with initiatives that align with their sustainability objectives and promote the use of green energy sources.
Additionally, Haven Power may support or sponsor events or initiatives related to energy efficiency, energy education, or community outreach programs. These efforts can raise awareness about the importance of reducing energy consumption, understanding energy bills, and making informed decisions when it comes to choosing an energy supplier or tariff.
They may also collaborate with organizations such as Citizens Advice to support programs that provide energy bill advice, guidance on switching suppliers, and information on how to find better energy deals. These collaborations can empower customers to make informed decisions about their energy usage and save money on their energy bills.
Haven Power’s support may extend to initiatives that promote access to energy for vulnerable or disadvantaged communities. They might contribute to programs such as the Warm Home Discount Scheme, which provides financial support to eligible customers to help with their energy bills during the winter months.
The Future Outlook
The future outlook for Haven Power, as an energy supplier, is poised to be influenced by several factors, including market dynamics, regulatory changes, and customer demands. As the energy landscape continues to evolve, Haven Power is well-positioned to adapt and thrive.
With an increasing emphasis on renewable energy and sustainability, Haven Power’s commitment to supplying green energy aligns with evolving consumer preferences and government support schemes. As renewable energy becomes more accessible and cost-effective, Haven Power is likely to continue expanding its renewable energy offerings and supporting the transition to cleaner energy sources.
In terms of customer engagement, Haven Power recognizes the importance of providing value for money and empowering customers to make informed choices. They actively promote switching suppliers to secure better energy deals and save on energy bills. With ongoing support from Ofgem and organizations like Citizens Advice, Haven Power can continue to educate customers on the benefits of switching, the availability of support schemes such as the £400 energy bill support initiative, and the importance of understanding tariffs and energy usage.
To enhance the customer experience, Haven Power may invest in digital capabilities, providing online account management and tools that allow customers to monitor and control their energy usage effectively. They may also explore innovative solutions, such as smart meters and prepayment options, to improve energy management and billing accuracy.
As the energy market evolves, Haven Power will likely navigate changes such as the 2023 price cap and regulatory adjustments. They may proactively adapt their pricing structures, tariffs, and energy products to comply with industry standards and provide customers with competitive offerings.
Summary
Haven Power cares about its customers and the environment. In addition to being a reliable energy supplier that offers competitive prices, it wants to have a positive impact on local communities. Haven Power works with charities and raises money for them. Over the last year, it managed to raise over £30,000 for organisations like Alzheimer’s Society, Down’s Syndrome Association and Macmillan. That makes it a great choice for those who care about helping others.
Haven Power allows businesses to move towards a greener future and be more sustainable. The electricity it supplies is sourced primarily from the Drax plant, which moves away from using coal and instead chooses compressed wood pellets. Haven Power works closely with its clients to help them optimise their energy use.
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Where is Haven Power’s headquarters?
Haven Power’s headquarters is located in Ipswich, England. The full address is: 32 The Havens, Ransomes Industrial Estate, Ipswich IP3 9SJ.
Is Haven Power owned by Drax Group?
Yes, Drax Group acquired Haven Power in 2009. Haven Power is a direct subsidiary of Drax Power Limited (DPL).