EDF Energy – Business Electricity and Gas Supplier

EDF Energy Logo

EDF Energy is an energy company that supplies electricity and gas to homes and businesses in the United Kingdom. It was founded in 2002 as a London-based energy supplier but was then acquired by a French electric utility company called Électricité de France S.A. EDF Energy is part of the EDF Group, which is the union of multiple gas and electricity companies and energy boards. In 2009, EDF took over British Energy and became one of the largest energy producers in the United Kingdom. A year later British Energy rebranded to EDF Energy as part of the takeover. Now EDF Energy is the UK’s biggest generator of zero-carbon electricity. They belong to the big 6. EDF group’s annual revenue is estimated at £61 billion. 83.68% of shares are held by the French Government, and as little as 1.31% are held by the employees.

International structure

EDF International Networks is a subsidiary of the EDF group. It is in charge of preparing and executing a wide range of activities in an international network. The projects it prepares include engineering, consulting and management services. It helps countries that belong to the network with the energy transition and improves their energy performance by providing them with technical assistance and help with implementing innovative technologies.

Examples of countries where EDF International Networks operate together with the kind of projects they perform there can be found in the table below.

countrysupport with
Perusmart grids
Uruguaylong term contract safety, hygiene, live works
South Africarecovering
Gabongeneral auditing
Chinalive works, technical assistance, master plan

The services of EDF International Networks have 3 forms:

  1. Consultancy and audit
  2. Project management for a single client
  3. Performance contract

EDF International Networks offer help with things that can be put in several categories:

1. Technical performance

2. Economic performance

3. Innovation

4.Support functions

EDF renewables logo

EDF Renewables is also one of the main subsidiaries of EDF. It is committed to creating a sustainable future through promoting and implementing wind power and other green technologies in local communities around the world. It supports around 20 countries with their transition to renewable energy. It does it through developing and operating clean energy power plants, as well as through generating low-carbon electricity. When it was first founded it focused on building power plants in Europe and North America. Since 2012, however, it also develops business in South Africa, Israel, Chile, Brazil, India and China.

In 2020 the company’s gross installed capacity was estimated at around 13 287 MW worldwide.

UK structure

EDF Energy has offices in London, Exeter, Sunderland, Hove, Crawley and Barnwood. EDF Energy supplies electricity to 33.6 million customers, and gas to 5.3 million clients. In the UK, the electricity network is divided into regions and each of them has a local energy distributor. The infographic below shows where all of them, including EDF Energy, supply gas and electricity.

EDF Energy Network

EDF is a main contributor to the British big 6. It aims to lower carbon emissions, hence it offers zero-carbon energy without additional costs to customers using their services.

Products and services in the UK

EDF Energy builds and runs wind farms and operate low carbon nuclear power stations. They also have a few coal and gas stations. EDF Energy owns 36 wind farms and is one of the UK’s most prominent renewable energy providers.

EDF Energy’s electricity is sourced from their eight power stations, which can be found in the infographic below. Currently, EDF Energy is also building a new nuclear power station at Hinkley Point.

EDF Nuclear Sites

EDF Energy also operates one of Britain’s biggest battery storage units and it owns thousands of charging points for Electric Vehicles. Renewables are the most important source of their energy supplies.

EDF Energy has 122.3GW of electricity generation capacity and a 33GW pipeline of renewable wind and solar projects. Since 2016 EDF Energy installed over 1.5 million smart meters.

Energy mix

Energy providers in the United Kingdom use a mix of different energy sources to generate electricity that is then supplied to their customers. They are under a legal obligation to disclose the details of the fuel sources they use each year. The information on the EDF’s energy mix for the year 2019/2020 can be found in the chart below.

EDF Energy Mix

Key Financial Data and Market Share

Based on the annual financial report, in 2019 EDF made over £63 billion euros in sales, which indicated an increase from around £60 billion euros in 2018. EBITDA (earnings before interest, taxes, depreciation and amortization) was at 16.7 billion euros.

At the end of 2019, EDF Energy’s market share was around 9.45%. That signified a fall of 0.07% from 9.52% at the end of 2018. The decrease meant that, as a whole, EDF Energy lost 2% of market share to other major suppliers.

EDF Executive Team and Board of Directors

The website of the EDF features a list of members of the Board of Directors and the Executive Team. The main task of the Board is to effectively manage the company and ensure that EDF provides the highest quality services. The Board also protects customers and EDF employees from fraud. The Executive Team is supervised by the Chief Executive Officer and it manages the day to day activities of EDF.

Board of Directors

Jean-Bernard Levy

  • Chairman and Chief Executive Officer of EDF.
  • Graduated from École Polytechnique.
  • Between December 2012 and November 2014 worked as Chairman and Chief Executive Officer of the Thales defense and aerospace group.
  • Became a director of EDF since 23 November 2014.

Véronique Bédague-Hamilius

  • Deputy CEO of the Nexity Group.
  • Is in charge of the Enterprise and Local Authorities Client Branch.
  •  Graduated from the Paris Institute of Political Studies (IEP), and ESSEC business school.
  • Was also a student at the French National School of Administration (ENA).
  • Became a director of EDF since December 2019.

Bruno Cremel

  • General Partner at Partech.
  • Has diplomas from the École Centrale de Paris, the Paris Institute of Political Studies (IEP), and the National School of Administration (ENA).
  • Worked for the Ministry for the Economy, Finance, and Industry as head of the Public Banks and Insurance Office, State Participations Department.
  • Became a Director of EDF since May 2019.

François Delattre

  • Secretary General of the ministry for Europe and Foreign Affairs.
  • Finished the Paris Institute of Political Studies (IEP) and the National School of Administration (ENA).
  • In 2014 became a UN Ambassador, getting the title of Permanent Representative of France to the United Nations.
  • Became a Director of EDF since June 2019.

Allegations of Misleading

One notable incident involved allegations of misleading customers regarding their energy tariffs. It was reported that EDF Energy had been automatically transferring customers to more expensive tariffs without their explicit consent, resulting in higher energy bills for affected customers.

The controversy arose when customers noticed significant increases in their energy bills without any apparent explanation. Upon investigation, it was discovered that EDF Energy had automatically switched customers to higher-priced tariffs without clearly informing them or obtaining their consent. This practice, known as “rollover pricing,” is considered unfair and deceptive, as customers were unknowingly placed on more expensive plans without their knowledge.

As a result, EDF Energy faced criticism from consumer rights groups and regulatory authorities. The company was accused of taking advantage of customers’ lack of awareness and failing to provide transparent information about tariff changes. These allegations undermined the trust and confidence customers had in the company.

In response to the controversy, EDF Energy acknowledged the issue and expressed regret for any inconvenience caused to customers. The company committed to rectifying the situation by contacting affected customers, offering refunds for any overpayments, and taking steps to improve their communication and transparency around tariff changes.

This incident serves as a reminder of the importance of transparency and customer trust in the energy industry. Customers rely on energy suppliers to provide accurate and fair information about their tariffs and billing practices. Regulatory bodies, such as Ofgem in the UK, closely monitor the industry to ensure compliance with consumer protection regulations and to hold companies accountable for any misconduct.

Offshore Wind Leader

EDF Energy announced a significant investment in renewable energy projects, positioning itself as a leader in the clean energy sector.

One notable initiative by EDF Energy is the development of offshore wind farms. The company has invested in the construction of several wind farms in UK waters, harnessing the power of wind to generate clean electricity. These wind farms have the potential to provide renewable energy to thousands of households and reduce carbon emissions significantly.

EDF Energy’s commitment to reducing its carbon footprint extends beyond wind energy. The company has also made significant investments in solar power and other renewable technologies. By diversifying its renewable energy portfolio, EDF Energy is contributing to the UK’s goals of achieving net-zero carbon emissions.

In addition to its investments in renewable energy infrastructure, EDF Energy has been actively promoting energy efficiency and encouraging its customers to adopt sustainable practices. The company offers energy-saving advice, smart meters, and various tools to help customers track and reduce their energy consumption. These efforts empower customers to make informed choices and reduce their environmental impact.

EDF Energy’s commitment to sustainability is not limited to its energy generation activities. The company also focuses on responsible waste management and has implemented measures to minimize the environmental impact of its operations

Financial Info

EDF’s UK division, a prominent player in the energy sector, achieved a yearly profit of £1.12 billion, defying the backdrop of its parent company’s substantial annual losses totaling about £16 billion. The UK arm capitalized on surging power prices during 2022, a trend fueled by remarkably elevated gas prices, which were further intensified by the Russian incursion into Ukraine.

Contact Numbers

general: 03332005100

smart meter enquiries: 0333 200 5104

customers’ phone number: 0333 009 7155


EDF is one of the most influential energy providers in the UK. It belongs to the big 6 and is a leader in low-carbon growth and renewable energies. More and more customers strive to lower their carbon emissions, therefore EDF is worth considering when choosing an energy supplier. In its goals for the future EDF outlines developing green technologies and offering zero-carbon electricity. It developed a framework called the Better Plan, which outlines EDF’s 2030 vision. Their aim is to be an efficient and responsible company that provides affordable energy and has a low impact on the environment. EDF wants to provide businesses with sustainable, low-cost energy solutions and support their transition to a lower-carbon economy. EDF is also hoping to build more wind farms and make renewable energies have an even higher percentage in their energy mix. It wants to decarbonise its electricity and support the UK in the transition to safe, gree