Overview of the company
How to switch to AvantiGas?
Switching to AvantiGas is a straightforward process that allows you to benefit from their reliable and efficient LPG gas supply. As a leading supplier serving homes and businesses, AvantiGas offers a convenient solution for off-grid customers. To initiate the switch, you can contact AvantiGas directly via their contact number or visit their website to explore the options available.
Once you get in touch with AvantiGas, their customer service team will guide you through the process and provide you with detailed information about their services, including pricing and contract terms. They will assist you in setting up your new account and provide you with a unique account number for easy access to your account information.
During the switch, AvantiGas ensures a smooth transition by coordinating the delivery and installation of the necessary equipment, such as tanks, to meet your specific requirements. Their experienced team will handle the logistics and make sure the switch is carried out efficiently.
AvantiGas prioritizes customer satisfaction and provides great customer service throughout the switching process and beyond. Their dedicated customer service team is available to address any queries or concerns you may have. You can reach them via the provided contact number or through their online account portal.
By switching to AvantiGas, you gain access to their extensive range of LPG gas solutions, including renewable gas options. They are committed to minimizing environmental impact and offer biomass renewables as an eco-friendly alternative. With AvantiGas, you can enjoy reliable energy solutions tailored to your needs.
Why AvantiGas?
AvantiGas is a leading supplier of LPG gas, offering a reliable and efficient solution for homes and businesses. With a strong focus on customer satisfaction, AvantiGas stands out as a trusted provider in the industry.
One of the reasons to choose AvantiGas is their extensive experience and expertise in the LPG gas sector. As part of Avanti Gas Ltd, which is owned by UGI International, AvantiGas has a solid foundation and a proven track record in delivering high-quality LPG gas services. They have a wide network of suppliers and serve customers throughout the UK.
AvantiGas understands the unique needs of their customers, whether they are residential or business customers. They offer tailored solutions to meet specific requirements, including off-grid properties. Their comprehensive range of LPG gas products and services caters to a variety of applications, including heating, hot water, cooking, and more.
AvantiGas is committed to providing excellent customer service. Their dedicated customer service team is available to assist customers with any queries or concerns they may have. Customers can reach them through the provided contact number or access their online account portal for convenient communication and account management.
By choosing AvantiGas, customers benefit from reliable and prompt deliveries of LPG gas, ensuring a continuous supply for their heating and energy needs. AvantiGas also offers flexible payment options to suit individual preferences, including online billing and direct debit.
Furthermore, AvantiGas promotes sustainability by providing renewable gas options and exploring biomass and other renewable energy solutions. They prioritize environmental responsibility and aim to reduce emissions and promote greener alternatives.
Whether you are a residential or business customer, AvantiGas offers efficient and cost-effective solutions for your LPG gas needs. Their commitment to great customer service, reliability, and sustainable practices makes them a preferred choice for customers of all sizes, from holiday parks to off-grid properties.
AvantiGas Business Reviews
When it comes to business reviews, AvantiGas is highly regarded for its exceptional service and reliable solutions. As a leading LPG gas supplier, AvantiGas Ltd (also known as Avantigas Ltd) has established itself as a trusted provider for businesses of all sizes.
Customers praise AvantiGas for their competitive prices and transparent pricing structure. Their commitment to delivering value for money is appreciated by businesses seeking cost-effective energy solutions. AvantiGas offers flexible contract options, allowing businesses to tailor their gas supply to their specific needs.
One aspect that sets AvantiGas apart is their outstanding customer service. The AvantiGas customer service team, available via phone or online contact, is known for its prompt and friendly assistance. Whether it’s addressing billing inquiries or resolving technical issues, their dedicated team is committed to providing great customer service.
Businesses appreciate AvantiGas’ efficient delivery service. The company ensures timely and reliable delivery of LPG gas, ensuring that businesses have a continuous supply to meet their heating and energy demands. AvantiGas takes pride in their professionalism and reliable logistics, earning the trust of customers across various sectors.
AvantiGas’ reputation as a leading LPG gas supplier is reinforced by positive customer feedback and reviews. Businesses appreciate AvantiGas’ commitment to sustainability and renewable energy solutions. With a focus on reducing emissions and offering renewable gas options, AvantiGas is a trusted partner for businesses looking to reduce their environmental impact.
Avanti Gas Executive Team & Key Decision Makers
AvantiGas, a leading LPG gas supplier, is supported by an experienced executive team and key decision-makers who drive the company’s success. As part of Avanti Gas Ltd (also known as Avantigas Ltd), their leadership ensures the delivery of reliable and efficient gas solutions to homes and businesses.
At the helm of AvantiGas is a dedicated team of professionals who bring extensive industry knowledge and expertise. While specific names and titles of the executive team members are not readily available, their collective efforts contribute to the company’s strategic direction and operational excellence.
AvantiGas is backed by UGI International, a global provider of energy products and services. This ownership provides AvantiGas with the support and resources needed to deliver high-quality LPG solutions to customers across the UK.
The executive team and key decision-makers at AvantiGas focus on delivering competitive pricing, exceptional customer service, and sustainable energy solutions. They work diligently to ensure that businesses of all sizes, including those in off-grid locations, have access to reliable and cost-effective LPG gas supply.
With a customer-centric approach, the executive team places great emphasis on understanding the unique needs of customers and tailoring solutions accordingly. They strive to exceed customer expectations through personalized service and prompt response to inquiries.
AvantiGas’ commitment to excellence is reflected in their efficient delivery and dedicated customer service. The team works collaboratively to ensure that customers have a seamless experience when it comes to switching, contract management, tank installation, and ongoing support.
Where are AvantiGas based?
AvantiGas, part of Avanti Gas Ltd (also known as Avantigas Ltd), is based in the UK. With a presence across the country, they provide gas solutions to homes and businesses, including those in off-grid locations.
While the specific location of their headquarters is not readily available, AvantiGas serves customers nationwide, delivering LPG gas bottles and bulk gas to meet their energy needs. Whether customers require gas for heating, cooking, or other applications, AvantiGas offers reliable and efficient solutions.
As a leading LPG gas supplier in the UK, AvantiGas operates in various regions, including Scotland and Weston-super-Mare. Their extensive network of suppliers ensures that customers across the UK have access to LPG gas supply and related services.
AvantiGas prioritizes customer satisfaction and provides excellent customer service through their dedicated customer service team. Customers can easily reach them through the AvantiGas contact number or by visiting the AvantiGas website, where they can find information and resources, including an online account portal and general enquiries page.
AvantiGas is committed to environmentally friendly solutions and offers renewable gas options as part of their product portfolio. They strive to help customers reduce their carbon footprint and transition to sustainable energy sources.
How do I complain about Avanti gas?
If you have a complaint about AvantiGas, there are steps you can take to address your concerns. AvantiGas Ltd, also known as Avantigas Ltd, is committed to providing excellent customer service and resolving issues promptly. Here’s how you can complain about AvantiGas:
- Contact AvantiGas Customer Service: Start by reaching out to their customer service team, who are available to assist you. You can find the AvantiGas contact number on their website or on your billing statement. Explain the nature of your complaint and provide any relevant details to help them understand the issue.
- Utilize the Online Resources: Visit the AvantiGas website and explore the customer service section. They may have a specific complaints procedure outlined, along with contact information and guidelines on how to submit your complaint online. You can also access the AvantiGas portal or log in to your Avanti Gas account to manage your complaint.
- Follow the Complaint Process: Once you have made contact, AvantiGas will guide you through their complaint process. They may request additional information or documentation to investigate your complaint thoroughly.
- Escalate if Necessary: If you feel your complaint is not adequately resolved, you can escalate it further. Inquire about the next steps in the process or ask to speak with a supervisor or manager who can address your concerns at a higher level.
- Seek Independent Mediation: If you are still dissatisfied with the resolution, you may consider seeking independent mediation. This can involve involving a third-party organization or industry regulatory body to review your complaint and facilitate a resolution.
AvantiGas aims to provide a high standard of customer service and address complaints effectively. By following these steps, you can ensure that your complaint is heard and receive the necessary assistance to resolve the issue.
What is the history of AvantiGas?
AvantiGas, also known as Avantigas Ltd, is a leading supplier of liquefied petroleum gas (LPG) in the UK. The company has a rich history and has been providing energy solutions to homes and businesses since its inception. Here is an overview of the history of AvantiGas:
AvantiGas was established as Avantigas Ltd in 1996 and has grown to become a trusted supplier of LPG gas across the UK. The company is owned by UGI International, a global distributor and marketer of energy products and services.
AvantiGas focuses on delivering reliable and cost-effective energy solutions to both on-grid and off-grid customers. Their offerings include bulk gas supply, LPG cylinders, and related services such as tank installation and maintenance.
With a commitment to customer satisfaction, AvantiGas provides exceptional customer service and strives to offer competitive prices to its customers. Their customer service team is available to assist with inquiries and support customers throughout their journey.
AvantiGas serves a wide range of sectors, including residential, commercial, agricultural, and industrial customers. Their solutions encompass heating, cooking, hot water, and more, catering to the specific needs of each customer.
As a leading supplier of LPG, AvantiGas understands the importance of sustainability and offers renewable gas options to customers seeking environmentally friendly alternatives. They also provide solutions including biomass and electricity generation.
To ensure convenience for their customers, AvantiGas has developed online resources such as the Avanti Gas portal and MyAvantiGas login, where customers can access their accounts, manage deliveries, and view invoices.
AvantiGas is one of the UK’s leading suppliers of LPG that specialises in off-grid energy solutions. It’s an important shipper of natural gas, and it supplies is to other countries as well. The history of the company dates back to 1950 when it first started trading as Shell-Mex and B.P. Gases Limited. Today, AvantiGas supplies energy to residential customers and businesses. The company particularly cares about the safe of its customers and the efficiency of its services. It takes pride in offering friendly customer service and always putting its clients’ needs first. Customers who choose the services of Avanti Gas can benefit from the company’s expertise and its trading connections. Avanti Gas is a part of gas-purchasing group UGI International, and it’s its own shipper. Thanks to that, their prices are highly competitive.
National structure
AvantiGas supplies customers across England, Scotland and Wales. Its headquarters are located in Derbyshire. It has a network of distribution centres, and it operates two in-land gas terminals – one Mossmorran and St Fergus. The company also has an emergency call centre based in the UK that customers can access 24/7.
International structure
Avanti gas is a part of UGI International, which is a Liquid Petroleum Gas (LPG) supplier that serves 17 countries in Europe. It is a retail distributor of propane and butane. An overview of the subsidiaries of UGI Corporation can be found in the table below. Through the subsidiaries, the company distributes, transports and stores energy products.
Products and services
AvantiGas has special deals for domestic and business customers. In addition to supplying LPG and energy, AvantiGas offers a number of services and energy products that include:
- Bulk Gas
- LPG Gas Bottles
- Aerosol Propellant
- Biomass Renewables
LPG for Businesses
AvantiGas works with several sectors including fork-lift trucks, healthcare, hospitality, offices, creative industries, agriculture, catering, aerosol, and holiday parks. The company’s commercial customers can choose BioLPG, which is created from residues of sustainable raw materials. That makes it efficient and sustainable. Thanks to BioLPG businesses can reduce their carbon emissions by over 90%.
Moreover, AvantiGas offers support with:
- installation of fuelling and storage systems
- plant upgrades
- managing costs
- replacing boilers
- maintenance
- project management
Business customers can choose fixed contracts that last between 1-3 years, as well as variable contracts.
LPG for Homes
AvantiGas offers gas deliveries to domestic customers. It makes the process of getting gas straightforward and quick saving its customers unnecessary stress and hassle. AvantiGas also gives customers the chance to purchase gas bottles in various sizes. The bottles can be delivered directly to the customer.
Domestic clients can enjoy fixed tariff options and energy contracts tailored to their individual needs. AvantiGas serves even those who live in remote locations and each time they fill the tank they leave a note to notify the customers about it.
Impact on the environment
Liquid Natural Gas (LNG) that the company specialises in is a liquid that is created when natural gas is cooled enough to reach temperatures below -160°C. It has no colour, no odour and is considered to be the cleanest fossil fuel. It gives businesses the chance to reduce their greenhouse emissions. LNG is very efficient thanks to its energy performance and its many reserves. In addition to that, LNG takes up 600 times less space than gas, which makes storing it cheaper and easier.
AvantiGas Renewables uses biomass energy to provide renewable heating systems. Biomass is carbon neutral and its boilers only produce 1-2% of ash. The company is committed to helping its clients reduce their carbon footprint.
Moreover, businesses can choose BioLPG – a by-product of biodiesel production that can be extracted from animal fat and vegetable oils. By supporting BioLPG, AvantiGas has certificates confirming that the company and its customers are contributing to CO2 reduction.
Board of Directors
The Board of Directors of the UGI Corporation defines the strategies and goals of the company. Below you can find an overview of who is on the Board.
Frank Hermance – Non-Executive Chairman
He has been a Director for a decade now. He has experience with holding senior management positions for large global companies. He is also an expert in several fields, including international operations, logistics, risk management, mergers and acquisitions.
John Walsh
He has been a Director since 2005. He specialises in assessing risks, as well as health, environmental and safety issues of the company. Prior to joining UGI Corporation, he worked for a multinational industrial gas company.
M. Shawn Bort
She has been a Director of the UGI Corporation since 2009. She has experience working for a global company and she is an expert when it comes to public accounting. She also has in-depth knowledge of financial strategies, IT infrastructure, asset management and risk management.
James Stallings Jr.
He has been a Director since 2005. He has experience managing global technology and information systems, as well as expertise in the fields of financial management and corporate governance. He has previously served on boards for several other companies.
Theodore Dosch
He has been a Director for 4 years. He has senior financial executive management experience at Anixter International, as well as Whirlpool Corporation. He also serves as a Director of UGI Utilities, Inc., which is a subsidiary of UGI Corporation.
Alan Harris
He has been a Director since 2018. He has a background in the energy industry and he specialises in the distribution and transmission of natural gas. He is also an expert in corporate finance and accounting. He has previously held a senior executive position at Spectra Energy.
Kelly Romano
She has served as a Director for 2 years. She is also the Founder and Chief Executive Officer of BlueRipple Capital, LLC, which is a consultancy firm. She has expertise in acquisitions and channel development for high technology companies.
Key financial data
According to the latest annual report that the company submitted on 13th July 2023, AvantiGas had a profit of £44 million in 2022, down from 2021.
In 2021, the company had a gross profit of £64. For the last three years, the Total Assets of the company have steady. In 2020, AvantiGas had £70 million in assets, in 2021 £80 million, and in 2022 £76m.
Contact information
address: Avanti Gas Ltd, UGI House, Gisborne Close, Chesterfield, England, S43 3JT
tel. 0808 178 2009
email address: energyenquiries@avantigas.com
The company can also be contacted via the contact form.
websites:
social media:
Summary
AvantiGas is a UK arm of UGI International. It works with domestic, business and industrial customers, offering them a range of gas products and services. The company has been operating for over 70 years now and it has unbeatable industry expertise. AvantiGas’s customers can enjoy not only competitive prices but also an individualistic approach and great customer service. AvantiGas aims to form long-lasting relationships with its clients and it strives to provide safe and efficient service at all times. AvantiGas is also committed to making the world greener so it offers a big selection of environmentally-friendly solutions and products. The company is not only a provider of natural gas, but also a generator of electricity, a provider of heating, air conditioning, as well as refrigeration services, and much more. Whichever service a business chooses, they can count on AvantiGas’s support with installation and setting up the gas supply. Moreover, all clients have access to a customer portal that is accessible 24/7 and that allows them to pay their bills and see information about their gas consumption.