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E.ON reveals top New Year’s resolutions with almost three quarters of Brits pledging to make sustainable changes in 2020

· More than 28 million Brits expected to favour eco-friendly resolutions instead of hitting the gym or giving up smoking

· Almost one fifth (18%) claim they will definitely make an environmentally friendly New Year’s resolution for 2020

Mounting concern over the climate crisis is expected to cause more than 28 million Brits1 to make an environmentally friendly New Year’s resolution for 2020, according to new research from E.ON2.

The findings reveal that almost three quarters of Brits (72%) say the hard-hitting news headlines and events relating to the climate crisis in 2019 are the reason they’re making an eco-friendly New Year’s resolution.

For example, of those questioned, one in four (25%) say they’re more likely to add environmentally friendly transport choices to their list of resolutions instead of hitting the gym (16%) or giving up smoking (7%). Other eco-friendly commitments include spending more time outdoors (18%) and making more sustainable energy choices (13%).

In a separate poll commissioned earlier this year3, 61% of the public said they wanted to power their homes using renewable energy sources. Subsequently E.ON announced it would be providing 3.3 million homes across Britain with electricity backed by 100% renewable sources as standard, at no extra cost4.

As part of its response to issues around sustainability, E.ON has also created the ‘Museum of Boiler Arts’ which showcases a series of artworks made from upcycled boilers, creating bird boxes and bug hotels to highlight the problems surrounding heating waste. The museum, created in partnership with London Sculpture Workshop, is on display to members of the public until February 2020 at the Spitalfields City Farm in East London.

These latest research findings from E.ON2 have shown that as a nation we’re becoming more socially aware of environmental issues, with #MyClimateResolution becoming more prominent on social media, and one fifth (18%) of Brits saying they will definitely be making an environmentally friendly New Year’s resolution for 2020.

E.ON’s Green Guru, Mike Feely, said: “2019 has certainly been a year where the climate crisis is high on the agenda, so it’s really promising to see so many people are responding by pledging to become more eco-friendly as part of their New Year’s resolutions. At E.ON, we’re proud to help lead the charge with a range of solutions that can help people become more sustainable.”

E.ON offers a range of energy efficient and smart home solutions to ensure customers can be as efficient as possible. As well as A-rated, highly efficient Worcester Bosch gas boilers and flexible payment terms for these, E.ON offers smart meters, smart thermostats and solar and battery technology which can all help people better manage their home energy use, and even generate their own power.

And, further to its commitment to help people become more sustainable, E.ON is raising awareness about air pollution and how its solutions can help clear the air. Earlier this year E.ON unveiled a 16ft LUNGS installation to visually represent the issue of air pollution, after 88% of people admitted they were confused about the problem and 89% said they would do more to tackle it if they knew how5.

To find out more visit


Notes to editors

1. The ‘28 million’ figure is representative of 818 respondents from a 1,500 sample where the total UK adult population is 52 million

2. Research conducted by FlyResearch with 1,500 participants, between 16 – 17 December 2019

3. Survey of 4,312 people conducted by YouGov for E.ON between 21 – 24 June 2019

4. Electricity sourced from E.ON’s renewable generation assets, supply agreements with independent UK wind generators and the purchase of renewable electricity certificates. The electricity supplied to your homes comes from the National Grid. Find out more at

5. Research conducted by Censuswide with 2,322 people across the UK in August 2019

Energy costs among retailers’ top 2020 concerns, with many overlooking opportunities to cut bills

  • Three-in-five (58%) UK retail industry leaders are concerned about changes to energy costs
  • Two-fifths (38%) say they have not incorporated energy management or efficiency technologies into their operations due to the perceived upfront expense
  • E.ON experts advise retailers to view energy efficiency as an investment rather than just a cost

Wholesale costs of goods (63%), business rates (38%), and energy costs (30%) are the three biggest concerns for UK retailers ahead of an uncertain 2020. According to new research by E.ON1, more than half (56%) of UK retailers expect their energy costs to rise next year, but two-fifths (38%) have not yet implemented energy management solutions to improve efficiency, cut their consumption and reduce operating costs.

A third (30%) of retail leaders went as far as saying that energy costs affected their business competitiveness, more so than paying rent (29%) or insurance (20%). To combat this, many retailers are implementing lower cost measures to help reduce their energy usage. In the last year alone, almost half (46%) have installed LED lighting and more than a third (35%) have asked staff to be more energy efficient.

Iain Walker, Director of Energy Sales at E.ON, said: “With financial pressures from increased wholesale costs and business rates – not to mention the uncertainty caused by Brexit and the recent election – energy efficiency is not at the top of many retailers’ to-do lists.

“Yet, at a time of unprecedented disruption, energy technologies and efficiency measures offer retailers not only a genuine opportunity to help protect their margins, but also help in meeting carbon reduction targets and in improving the air we breathe.

“Our research shows that small and important steps are being taken, but that retailers need to be much bolder and recognise that improving energy efficiency is an investment in the future of our businesses and our planet – not just another cost.”

Retailers have a number of measures available to improve the sustainability of their operations, including on-site energy generation through rooftop solar or heat pumps, purchasing electricity from 100% renewable sources , or installing a building energy management system (BEMS).

Despite these options, E.ON’s survey of 100 senior retailers reported a continued hesitancy to invest in more impactful measures: only 10% have upgraded their buildings energy management system or implemented building control strategies. Meanwhile, only 3% have invested in on-site energy generation with the help of their energy supplier.

More than a third (38%) of retailers say perceptions of the upfront cost of these technologies had put them off from introducing them, while a fifth (21%) said they do not believe they would make a return on such an investment. This is despite the Carbon Trust estimating that a 20% decrease in energy costs has the same impact as a 5% increase in sales.2

The research also highlighted that a majority of retailers plan to alter their stores over the next five years in ways that could put further pressure on their energy bills. Three fifths (59%) of respondents said that they would be making their stores less focused on products and more on delivering an engaging experience for the consumer that helps to build a connection between the customer and the brand. However, more than half (54%) say they believe doing so will actually increase their energy usage – making energy efficiency or on-site generation even more crucial.

E.ON supports companies across the retail sector to provide smart and sustainable energy solutions that deliver life-time cost savings as well as lasting reductions in energy consumption and CO2 emissions. This includes tailored solutions in energy efficiency, on-site generation, virtual power plants, flexibility and battery storage.


Notes to editors

1 Survey of 100 senior retailers (director level or above) conducted by OnePoll between 27th November 2019 and 3rd December 2019

2 Carbon Trust: ‘Better business guide to energy saving

E.ON outlines proposals for npower to secure a sustainable business for the future

E.ON has today announced next steps following its acquisition of npower and outlined proposals to address the challenging situation in the UK energy market.

A series of proposals being outlined this morning are designed to make the best of the opportunity in acquiring npower and to build a sustainable business in the UK, primarily by addressing npower’s critical and unsustainable business situation which has persisted for a number of years.

Proposals include:

  • Migration of npower’s residential and SME business customers to an E.ON platform
  • npower’s Field and Obligations activities moving to E.ON’s operating model through migration process
  • npower Business Solutions: no immediate impact on operating model or workforce as we review proposals
  • Restructuring of remaining npower operations over the next two years

There is no immediate impact on customers as a result of the proposals announced today. Regrettably it is inevitable that a transformation of this scale will have an impact on the workforce and it is likely these proposals will result in a significant number of job losses at npower over the next two years.

E.ON UK Chief Executive Michael Lewis said: “With npower becoming part of the new E.ON – creating the second largest supplier in the UK – we need to build a sustainable business with a lower cost base that allows us to compete in this extremely challenging market. We are proposing a number of steps to create an E.ON business that can be both sustainable and successful for the future whilst also fully supporting and serving our customers today.

“For npower and its employees, these proposals will mean significant changes. We’re aware of the impact these proposals will have and there will be appropriate levels of employee support at this time. npower will now consult and work with with trade unions and employee representatives on all these proposals and we are committed to mitigating impact on colleagues.

“The background to these decisions is of course the unprecedented upheaval in the energy market: in the last 18 months we have seen almost one third of suppliers going bust or continuing to operate at a loss. What we’re announcing today is our response to this difficult situation in order to remain sustainable.

“I also want to reassure customers of both E.ON and npower that they should not worry about the energy they need for their homes and businesses. Nothing changes to your account today and your energy supplies remain safe and secure in our hands. We will be in touch with all of our customers in the coming months to let them know exactly what is happening and what it means for them.”

The npower restructure is expected to be completed by 2022 with specific areas transitioning into the E.ON operating model over the next two years. As part of today’s proposals, it has also been announced that Michael Lewis will take over joint leadership for both E.ON UK and npower effective from 2nd December. The E.ON UK and npower boards will remain separate, each with a clear focus on their respective businesses.

Michael Lewis continued: “The proposals we’ve outlined today are in no way a reflection of npower’s people, who I know work hard to serve customers each and every day.

“It’s clear that only companies that undergo a major transformation and keep cost efficiency as a key focus will succeed in the current market and regulatory climate. These proposals give us an opportunity to build a successful, sustainable business so we can continue with our purpose to lead the energy transition in the UK; delivering excellent customer service and build lasting customer relationships based on smart, sustainable and personalised energy solutions.”