CategoryEnergylinx

Record number of households switching energy supplier

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The latest Energy UK switching numbers have revealed that almost 670,000 households switched to a new energy supplier in April. 34% more than April 2018 and the highest amount for one month ever recorded. This comes on the back of a £117 a year increase to energy bills for customers on their energy suppliers' standard variable tariff after Ofgem revised the level of the energy price cap. In 2019...

Customers who experience issues switching supplier are set to receive automatic compensation

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Customers who have been incorrectly transferred energy supplier will receive automatic compensation from May 1st. Under the new regulations, energy suppliers will have to offer automatic compensation to any customers who are transferred in error or if the refund of their credit balances is delayed. The new requirements will hopefully boost confidence in switching and give customers peace of mind...

Energy switching figures up 29% on 2018

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A whopping 615,503 households switched energy supplier in March - up 29% on the same period in 2018.

This brings the total number of switches to 1,451,145 this year, up 12% when compared to the same point in 2018.

The stats released by Energy UK today highlights the effect the increase in the energy price cap has had consumers. Many of whom decided to move to a cheaper energy price plan.

Ofgem introduces tougher tests for energy suppliers entering the market

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Welcomed news from Ofgem today. The regulator announced that any new companies applying for a licence to supply energy will have to undergo more rigorous tests from June 2019. This is being done to help drive up standards for customers and reduce the risk of supplier failure. Any new companies applying for a licence will have to demonstrate they can adequately fund their operations for their...

Energy bills increase for over 11 million households today

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Energy prices have gone up for millions of customers after the energy regulator, Ofgem, revised the level of the energy price cap.

The move will add £117 a year on to the cost of standard variable tariff for an average* customer, taking prices from £1,137 to £1,254 and came into effect today.

Which energy suppliers have announced an energy price increase?</stron

First Utility Rebranded as Shell Energy

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Shell has officially become a gas and electricity supplier, moving 700,000 First Utility customers to its Shell Energy brand. All Shell Energy's customers will be moved on to 100% renewable electricity tariffs. Shell Energy chief executive Colin Crooks said: "We are building on the disruptive nature of First Utility to give customers something better. We know that renewable electricity is...

Brilliant Energy Cease Trading

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Brilliant Energy Supply Limited, an energy supplier with about 17,000 domestic customers, has ceased trading. Under Ofgems safety net, the energy supply of Brilliant Energy's customers, including those supplied under a white label arrangement with Northumbria Energy, will continue and the outstanding credit balances of domestic customers will be protected. Ofgem will choose a new supplier to take...

Almost 400,000 Households Switched Energy Supplier in January

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Energy UK has revealed that almost 400,000 households switched energy supplier in January 2019 - up 5% on the number of switches in January 2019. 2018 was a record year for households switching energy supplier with one in five transferring their supply to a different supplier and millions more switching to a better deal with their current supplier. The newly released figures show that throughout...

Energy Prices to Rise for 11 million UK Households

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Energy prices are set to rise for millions of customers after the energy regulator, Ofgem, revised the level of the energy price cap. The move will add £117 a year on to the cost of standard variable tariff for an average* customer, taking prices from £1,137 to £1,254. The new prices are set to go live on 1st of April. Ofgem announced the increase to the energy price cap last week. Since the...

Npower to cut 900 jobs

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"Big Six" energy supplier, Npower, plans on cutting 900 jobs to save costs. This is about 15% of Npower's 6,300 strong workforce. Npower has said that it is too early to confirm which part of its workforce would be affected...

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