Investigation into npower’s compliance with Standards of Conduct (Standard Licence Condition 25C), Standard Licence Condition 27 (provision of final bills), and the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

By Ofgem We are investigating whether RWE npower is complying with the Standards of Conduct and with the Gas and Electricity Regulations 2008.

Source:: Investigation into npower’s compliance with Standards of Conduct (Standard Licence Condition 25C), Standard Licence Condition 27 (provision of final bills), and the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

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