E.ON has today (WED) launched the ‘E.ON Energy Fund’ – a £6 million independently-run fund to help people struggling with their energy bills.
Eligible pensioners, families, people with disabilities and those on low incomes are invited to apply for help with the payment of energy debt and the provision or replacement of white goods and gas boilers. The E.ON Energy Fund is open to all energy customers – regardless of their energy supplier.
The fund is being independently managed by Charis Grants which will own all aspects of the process, from handling applications through to decision-making and issuing payments.
E.ON UK Chief Executive Tony Cocker said: “Our £6 million E.ON Energy Fund has been established to ensure that the people who need the most help can benefit from real support.
“We’re speaking to a number of organisations, such as Citizens Advice and Age UK, to spread the word about our new fund and to help drive referrals and applications. Successful applicants could receive help with settling debts on their energy bills and support in the form of a new energy efficient boiler, washing machine, or fridge/freezer. We urge anyone who’s eligible to get in touch so our independent partner, Charis Grants, can advise them on the support available.”
The E.ON Energy Fund has been set-up following E.ON’s commitment to Ofgem in September 2014 to give back closed credits (money which E.ON has been unable to return to customers who’ve left) to vulnerable people who meet its eligibility criteria.
To be eligible, applicants – and in some circumstances someone in their household – must be in receipt of one of the following:
- Pension Credit;
- A means tested Council Tax reduction;
- Child Tax Credits (or the Universal Credit Equivalent) with a total household income of £16,190 or less;
- Working Tax Credits with a household income of £16,190 or less;
- Universal Credit, so long as they’re not in work or self-employed;
- Income Related Employment and Support Allowance, Income Support, or Income Based Jobseekers Allowance.
Alternatively applicants may be eligible if they or someone in their household is confirmed as being terminally ill by a doctor or consultant.
Tony continued: “It’s important to remember that as well as this new fund, we offer a range of other services to help our customers. This includes working to ensure our customers use no more energy than they need, and thereby pay less too. Anyone who’s concerned about their energy bills should get in touch with us, their supplier, or, if they’re eligible, Charis Grants to see what help is available.”
As well as specific support for those most in need, E.ON offers a range of additional services for its customers including:
- Best Deal For You: so customers can check they’re on the best E.ON tariff quickly and easily, either online or by speaking to an advisor;
- Price Alerts: available for customers who manage their accounts online and are on an eligible tariff, Price Alerts allow customers to receive email alerts when E.ON launches a new version of their fixed price tariff;
- Direct Debit Manager: which can help customers who manage their accounts online understand their fixed monthly payments and control their budgets over the year;
- Savings and discounts: up to £100 a year for customers who pay monthly by fixed Direct Debit (£35 per fuel), take dual fuel (£20), and choose paperless billing (£5 per fuel). Customers can also receive 1,500 E.ON Rewards Points (worth £15) a year which can be exchanged for Bonusbond vouchers to spend on the high street or Tesco Clubcard points;
- Saving Energy Toolkit: an online tool which allows customers to see how their energy use stacks up compared to similar homes, and where savings can be made.
For more information
- For full details about the E.ON Energy Fund, including eligibility and how to apply, visit eonenergy.com/energyfund.
- To access the simple application form for the E.ON Energy Fund via Charis Grants, visit eonenergyfund.com or telephone 03303 80 10 90.
For more information contact:
Jag Kahlon on 02476 181 308 or firstname.lastname@example.org
Victoria Blake on 02476 181 304 or email@example.com
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