Utilita is an independent pre-payment UK supplier. Licensed by OFGEM to supply gas and electricity, they currently serve 150,000 customers – a number which is continuously growing. Utilita is committed to helping households become energy efficient and reduce carbon emissions through the provision of smart meters, energy-efficient products and advice.
Welcomingly, Utilita have announced additional ways for their customers to pay. The solution, in partnership with PayPoint, allows payment by cash at a PayPoint shop or by credit and debit card using their mobile phone, tablet or PC. Customers of Utilita have been able to pay for their energy in PayPoint shops and they wanted to offer their customers more choice in how they pay for gas and electricity. In particular, they wanted a way for pre-pay meter customers to make payments for electricity and gas, securely over the web and using their phone. The company’s online payment page is responsive across multiple devices and a mobile app will be launched later in the year to further enhance payment choice and convenience.
Utilita’s founder and managing director Bill Bullen pointed out that the company’s aim is to offer customers the “best possible payment experience, using whatever method is most convenient for them at any time and place they want to pay. PayPoint’s unique multi-channel solution is integral to meeting that challenge and will help us to achieve our ambitious growth targets.”
PayPoint client director, Lewis Alcraft, continued: “Consumers no longer want to be restricted to a single payment channel, which is why PayPoint is developing innovative solutions for energy suppliers and other consumer service organisations to manage their relationships with their customers.”
Energylinx believe that this is an excellent step in ensuring that pre-payment customer have a greater and more convenient ways of pre-paying for their energy. If you would like to compare Utilita against then market then Energylinx is the easiest way to do so. Click here to be taken to our simple comparison and switching platform.