Brilliant Energy Supply Limited, an energy supplier with about 17,000 domestic customers, has ceased trading.
Under Ofgem's safety net, the energy supply of Brilliant Energy's customers, including those supplied under a white label
arrangement with Northumbria Energy, will continue and the outstanding credit balances of domestic customers will be protected.
Ofgem will choose a new supplier to take on all of Brilliant Energy's customers as quickly as possible. This supplier will contact these customers shortly after being appointed.
Ofgems advice to Brilliant Energy's customers in the meantime is:
1) Do not switch to another energy supplier.
2) Take a meter reading ready for when your new supplier contacts you.
If you are a Brilliant Energy customer, we have created a short guide that provides more information on what to do next. You can find out more by clicking here.