British Gas News

For our team in Dumfries, a day of delivering food for the
@TrussellTrust also saw them take much needed clothes and toiletries to a care home in total lockdown from Covid-19.

Thank you for continuing to make a huge difference.

Just a heads up that you won’t be able to access your online account from 8:30pm tonight until 12 noon tomorrow while we carry out essential maintenance work. We’re sorry for the inconvenience. Please check our FAQ page for the latest advice:

Keeping our customers and engineers safe is our top priority. When you book your appointment, we’ll ask if anyone in your home has Covid-19 symptoms, is shielding or vulnerable.

Your engineer will also call ahead on the day of your appointment to see if anything has changed.

Tonight, we’re clapping with our engineer Asghar and his family to say a huge thank you to our NHS and healthcare workers who continue to do amazing things across the UK. We’re so grateful for everything you’re doing ❤️ 👏 #clapforourcarers

It’s now more important than ever that we’re looking after our mental and physical health while we are spending more time at home. This #MentalHealthAwarenessWeek, take a look at our top tips to take care of yourself

We're helping the @TrussellTrust to support those in crisis by delivering 50,000 food parcels a month.

For our Worcester team, that meant loading their vans with two extra large pallets of food and taking them to their local food bank – these vans can really fit a lot in!

As we can only carry out emergency repairs at the moment, our engineers are helping to solve some common problems, from their own homes.

If your radiators aren't heating up, James is here to show you how to bleed them. Get in touch if you're still having problems.

Tonight, we’re clapping alongside our engineers who are out delivering food parcels to those who need them most.

A big thank you to all our amazing NHS and healthcare workers for everything they’re doing across the UK ❤️ 👏 #clapforourcarers

Huge thanks to @BritishGas engineers who have been delivering #patientmonitoring kits for the #NHS during the #COVID19 crisis. The packs are being delivered across #Liverpool & contain smartphones, blood pressure meters and pulse oximeters - enabling the NHS to monitor #patients

The @Tesco food donation this week was delivered by Hannah @BritishGas. Her team are doing a brilliant job delivering food to South Wales foodbanks in the @TrussellTrust network. We are so grateful for this partnership!

Our partnership with @BritishGas is helping make sure that #foodbanks in our network can access the supplies they need and deliver emergency support across communities. Find out more here >

We’re aware of a series of fake emails telling people they’ve got an overdue bill – these emails are not from us. If you receive one impersonating British Gas, don’t click on any links. Please forward the email to, then delete it straight away.

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