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British Gas News

Throughout the Covid-19 outbreak, we’ve taken extra steps to keep everyone safe. As restrictions tighten, safety's never been more important - so we’re temporarily changing the way we work and will only be carrying out essential jobs to keep our customers’ homes warm and working.

Christmas may be different this year, but with @HiveHomeUK we’ve put together some tips to help make it as good as can be 🎄.

From smart Christmas lights, to getting your heating just right, find out how Hive can help at Christmas 🎁.

We’re here for your tier. If you’ve just gone into Tier 4, don’t worry - we’re still offering our full range of appointments across England, Scotland & Wales.

Keeping everyone safe is our top priority & we're following the latest government guidelines in all appointments.

Food banks across the country could be giving out an emergency food parcel every nine seconds this winter.

That’s why we're supporting the @TrussellTrust’s #HungerFreeFuture campaign and you can help too by giving your voice, money or time.

On day 12 of our #HopeAdvent Calendar, we're saying a huge thank you to the @BritishGas volunteers who supported stroke survivors as part of our ‘Here for You’ scheme during the coronavirus pandemic. Your weekly phone calls gave much-needed hope at a difficult time. Thank you 💜

If you missed Solved on Screen yesterday, you can still watch it back on YouTube ⏪.

Michael, our expert engineer, shared his top tips on how to get your home cosy for Christmas and gave some great advice from bleeding a radiator to fixing a blown fuse 🧑‍🔧🔌

Come and join our YouTube Live today at 1pm. ⏰

Get your questions answered by our expert engineer who’s on hand to help with everything from bleeding radiators to making your home cosy for Christmas.

Join us this Friday at 1pm for a Live Q&A. 📅

Our expert engineer will be on hand to help with everything from bleeding radiators to making your home cosy for Christmas – and everything in between. 🧰🧑‍🔧🎄

Come along to our YouTube live and get your questions answered

Need help reading our website? Our new Recite Me accessibility toolbar lets anyone change the look to suit their needs on a laptop or desktop. From different colours and languages to speaking text, we’re here for you.

Look out for it in the top right of the banner on our site.

Rewards is our way of giving back and if you’re a member you can help make a difference.

Show your support for #CarersRightsDay by logging into your Rewards Hub, and we’ll donate 10p to @CarersUK until 2nd December 2020.

Just a heads up that some of our phone lines and social customer service team will be closed for a short time today between 14:45–17:00. If you have an emergency and need us, we'll still be able to take your call and you can contact us using Chat via the website or our app.

Don’t let a blocked sink spoil your day!

Here’s Ben from @DynoUK, part of British Gas, showing you how to unblock your sink from his own home. 🧑‍🔧

If you still need help, get in touch with us or Dyno-Rod.

We're all spending much more time at home and with winter approaching too, staying in is the new going out 🏠.

To help you save money on your energy bills, take a look at some simple tips and tricks from @HiveHomeUK.

Throughout lockdown, we’re still offering our full range of appointments for our customers - including those in local lockdown areas of Scotland and across Wales.

Keeping everyone safe is our top priority & we're following the latest government guidelines in all appointments 😷.

If you missed Solved on Screen on Sunday, you can still watch it back on YouTube. 💻

Michael, our expert engineer, shared his top tips on how to get your home ready for winter and gave some great advice from how to re-pressurise a boiler to bleeding a radiator. 🏠🧑‍🔧

Join our YouTube Live at 11am this morning for Solved on Screen - going live in 1hr! 🎬

Ask your questions to our expert engineer who's going to be on hand to help with everything from re-pressurising a boiler to lagging your pipes.

To support positive discussion around Black History Month we have partnered with @UberUK @virginmedia @getintoteaching @NHSEngland
@HSBC_UK @AskNationwide @BritishGas to hear from their employee talent about what the month means to them & their hopes for the future #BlackAndProud

We’re so proud to join forces with @Channel4 to celebrate Black History Month as it comes to an end.

In this short film you’ll hear from our inspiring colleague Kiza, who explains what it means to be #BlackAndProud and why we should keep the conversation going. #BHM2020

Only 2 days to go until Solved on Screen Live this Sunday 1st November at 11am ⏰.

Our expert engineer will be on hand in our YouTube Live to help with everything from re-pressurising a boiler to lagging your pipes, and everything in between! .

Join us for Solved on Screen Live this Sunday 1st November at 11am 📅.

Our expert engineer will be on hand in our YouTube Live to help with everything from re-pressurising a boiler to lagging your pipes 🧰🧑‍🔧.

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