British Gas News

Times have changed a little - we’re wearing masks, working from home (we're still doing that, right?) and social distancing, but we’re still here to solve.

Staying healthy has never been more important. So now it’s getting colder, keep an eye on your loved ones with our top tips:
❄️Check the weather forecast to plan ahead
💉Get a flu jab
🤒Check any symptoms
🚶Keep active
🌡️ Set the heating to at least 18°C
🧣 Wrap up warm

Boilers are flicking back on across the country this weekend. If you’ve turned yours on and it’s broken down, you can book a repair on our website.

Here’s how ⬇️

It's starting to get nippy, so now’s the time to check your boiler’s working properly by turning it on for 15 minutes a day. It'll help avoid a breakdown when you switch it back on for the colder weather ❄️

Check out our other winter-ready tips here.

Always stay gas safe with our tips:

➡️Have a qualified, Gas Safe engineer service your gas appliances annually
➡️ Check the pilot light’s on, that there’s no yellow/orange flames or black marks & there’s no condensation nearby
➡️ Know the signs of CO poisoning
➡️ Fit a CO alarm

It’s important to protect you and your family against potential carbon monoxide leaks at home 💨🥴😵.

This #GasSafetyWeek, find out more about the dangers of carbon monoxide, where it can come from and how to protect both you and your loved ones 👨‍👩‍👧‍👦.

Carbon monoxide is an invisible poisonous gas with no smell or taste, which can be produced by household appliances 🎛️.

It’s hard to spot so carbon monoxide detectors installed at home can keep you safe. This #GasSafetyWeek find out how they work & why they should be installed.

This #WorldEVDay, we’re really looking forward to seeing our new all-electric vans on the roads over the coming year 🚘🔌.

With our fleet of EV vans we’ll be able to help lower carbon emissions within your local communities 🏘️.

It’s #WorldEVDay, so now’s the perfect time to start the journey to a greener world 🌍

We've proudly teamed up with @forduk & Elli, part of the @VWGroup to make it easier than ever to go electric with home charging installations & our affordable EV tariff to power you through 🔌

As we’re all spending more time at home, our engineers are here to help solve some common problems, from their very own homes 🏠

Here's Natalie to show you how to re-pressurise a Worcester Bosch boiler with an internal filling key 🔑

Get in touch if you have any questions.

Throughout the Covid-19 outbreak, we’ve been taking extra steps to keep everyone safe whenever we visit our customers' homes.

We’re still offering our full range of services for customers affected by the #AberdeenLockdown, with the exception of non-urgent smart meter appointments.

Please read our updated FAQs to find out how we can support you while keeping everyone safe.

Get more accurate energy bills by sending us regular meter readings. It’s quick and easy to do online – and means you’ll only pay for what you’ve used.

Holidaying at home this summer? You might be wondering what parts of your home use the most energy. Keep a close eye on things with the British Gas app.

Download it from the App Store or Google Play Store today.

Now that we can help you with all types of repair jobs, why not download our app to book an appointment in minutes? It’s quick, easy and means you can arrange your appointment at a convenient time.

Download the British Gas App from the App Store or Google Play Store today.

Our Merseyside team have been going above and beyond for our customers – from handling emergencies to delivering food parcels for the Trussell Trust. And by working with Merseycare, they’re also working to deliver 5,000 healthcare kits to our vulnerable customers in the area.

People who are blind or partially sighted are used to navigating a complicated world, but coronavirus has turned that #WorldUpsideDown with the introduction of social distancing. So today, join us and @RNIB in raising awareness of the issues faced by sharing an upside down image.

The best way to get accurate energy bills is by submitting regular meter readings. It’s quick and easy to do online – and it means you’ll only pay for what you’ve used.

Engineers across the country have been supporting local food banks with the @TrussellTrust. Using their vans, they've been able to deliver thousands of food parcels every day to people who need it most. Great work team! 💙

We’re still here for our customers affected by the #LeicesterLockdown. So if you live in the area and need our help, read our updated FAQs to find out how we can support you while keeping everyone safe.

We’re getting things back to normal as quickly – and safely – as we can. Read our latest Covid-19 FAQs for all the ways we can help.

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