Research and analysis: Alternatives to smart meter In-Home Displays (IHDs): trials and conclusions


In 2016, the government introduced a time-limited period for energy suppliers to undertake trials of alternative approaches to smart meter In-Home Displays. The aim was to allow BEIS to assess whether IHDs were the most appropriate means to help people reduce their energy consumption. 5 suppliers applied for trials, 3 of which were successful, the other 2 were withdrawn.

In 2019 we published the government’s policy conclusions from the trial, and a report from the Behavioural Insights Team, an independent research consultancy, who analysed and synthesised the results on behalf of BEIS.

To take part, suppliers had to apply for a derogation from the requirement to offer all domestic consumers an In-Home Display (IHD) when installing a smart meter. Supporting derogation guidance and application forms were published here in April 2016. The letters granting derogation are also available here.

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